(includes all DT9, DT54 and DT25 channels, along with most paid signal providers)
We will be doing maintenance work in our Master Control area during the overnight hours of late Tues/early Wed 1/14. Work will begin shortly after midnight early Wednesday, and should be done in 2-3 hours, perhaps sooner.
This will result in all of our Over The Air (OTA) signals being down, which will also affect those paid signal providers who use OTA as their source. If you get your signal from a paid provider other than Comcast, they will restore your signal once we’re back on the air. Many Over The Air (OTA) receivers will also re-acquire the signal on their own once the signals return, but some OTA viewers may need to do a rescan in order to reestablish a link.
Most Comcast channels will continue to transmit during the work. The exception will be KQED Plus (Comcast 10/710 most areas), which will go dark during the work, and be restored along with the OTA signals.
(this includes all DT9, DT54 and DT25 channels, along with all paid services)
We will be doing upgrade and maintenance work in our Master Control area during the overnight hours of late Thurs/early Fri 12/19. Work will begin shortly after midnight early Friday, which may last until 6am, though we hope to finish earlier.
This will result in all of our TV channels being off the air via all delivery methods. If you get your signal from a paid provider (cable, satellite, etc.) they will restore your signal once we’re back on the air. Many Over The Air (OTA) receivers will also re-acquire the signal on their own once the signals return, but some OTA viewers may need to do a rescan in order to reestablish a link.
Another TV station that shares the Monument Peak transmitter with KQEH (DT54.1 thru DT54.5) needs to perform maintenance on their equipment Monday, meaning that we will need to switch antennas and/or lower power for our OTA signal at various points, for the safety of the crew. Work is likely to begin around 11:30am, and should end by 5:30pm.
Most equipment should handle these changes without problem, but there is the possibility that a few (older) receivers may get confused. Should that happen, try manually deleting then re-acquiring the signal for DT54, or do a rescan to acquire a new lock on the signal after sunset, when everything should be back to normal.
Weather/fog/wind did NOT permit the Sutro Tower inspection work originally planned for last Saturday 7/09 (see post below). In addition, there is a day needed for installation of equipment. As a result, KQED is now scheduled to be on its auxillary antenna, for the safety of the climbing crew, both Thurs 7/14 & Fri 7/15, again weather/fog/wind permitting. They will start at 9am, plan to be done by 3pm each day. This work also might roll over into Mon 7/18.
This will affect some Over the Air viewers, who may need to rescan to restore their lock on our signal once the inpections are completed, and we return to our primary antenna at the top of the tower at the end of the afternoon. Cable will not be impacted in anyway.
Our KTEH (DT54) transmitter on Monument Peak will be down for maintenance on Wed. 6/15, starting around 2pm until 3pm. Our KQET (DT25) transmitter on Fremont Peak will be down for maintenance on Fri. 6/17, starting around 10:30am until 11:30am.
Comcast Cable customers should see no interruption in service. Other Cable, satellite, etc., service providers will restore their signals as soon as the transmitter is back up. Most digital sets and converter boxes will also auto-restore the signal, but a few Over the Air (OTA) viewers may need to rescan if the duration of the outage becomes “too long” for their particular tuner.