early Tues 9/13: KQEH DT54 (KQED Plus) planned overnight outage

September 12, 2016 · Filed Under KQED Plus · Comments Off on early Tues 9/13: KQEH DT54 (KQED Plus) planned overnight outage 

UPDATE: power was restored at 6:45am Tuesday. Most TVs will restore the channels automatically, but a few viewers may need to do a rescan.
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(DT54-1 through 54-5)
late Monday/early Tuesday 9/13

The DT54 Over the Air signal will be shut down early Tuesday 9/13 morning around 1am for electrical maintenance work on the transmitter tower. The signal should be restored sometime between 4am and 6am.

Most receivers will automatically re-acquire the signal once it is restored. A few viewers may need to do a rescan to recover all the stations which transmit from that tower.

This will not affect Comcast/Xfinity customers, or viewers of our DT9 or DT25 signals.

3 channels currently dark via Comcast/Xfinity

February 17, 2015 · Filed Under KQED Plus · Comment 

We are aware that Comcast/Xfinity is currently not transmitting KQED Plus on channel 10, KQED V-Me on channel 191, or KQED Kids on channel 192. Comcast is also aware of the issue, and working on fixing it. Thank you for your patience.

Mon 3/04: planned maintenance, Monument Peak Transmitter

March 1, 2013 · Filed Under KQED Plus · Comment 

Another TV station that shares the Monument Peak transmitter with KQEH (DT54.1 thru DT54.5) needs to perform maintenance on their equipment Monday, meaning that we will need to switch antennas and/or lower power for our OTA signal at various points, for the safety of the crew. Work is likely to begin around 11:30am, and should end by 5:30pm.

Most equipment should handle these changes without problem, but there is the possibility that a few (older) receivers may get confused. Should that happen, try manually deleting then re-acquiring the signal for DT54, or do a rescan to acquire a new lock on the signal after sunset, when everything should be back to normal.



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