Mon 12/10: missing PSIP for Over the Air viewers

December 10, 2012 · Posted By Red Dana · Filed Under KQED, KQED Plus, KQET · Comment 

We are aware that on-screen program information (PSIP) is currently missing for Over the Air viewers. The software company has been contacted, and hopefully repairs will happen quickly. We apologize for any inconvenience, and thank you for your patience.

KQED DT9 planned OTA outage, Tues 11/20 8am-10am(ish)

November 19, 2012 · Posted By Red Dana · Filed Under KQED · Comment 

Due to installation of new equipment, KQED’s Over the Air tranmission on DT9.1, 9.2 & 9.3 will be interrupted Tuesday 11/20 at apx 8am. Hopefully all work will be completed by 10am, but might run as late as 11am.

Most tuners should automatically restore the signal once it’s back on air. This work should not affect viewers receiving their signal via cable or satellite.

KQED Plus partial outage, early Tues 11/20 midnight-2am

November 19, 2012 · Posted By Red Dana · Filed Under KQED Plus · Comment 

Due to overnight installation of new equipment, the feed of KQED Plus to DirecTV, Dish TV, and Astound Cable will be interrupted late Monday/early Tuesday apx midnight-2am. All 3 services will restore their signals as soon as the installation is complete.

This work should not affect Comcast Cable or Over the Air viewers.

Tues 11/13: KQET DT25 low audio

November 13, 2012 · Posted By Red Dana · Filed Under KQET · Comment 

We are aware that the audio on KQET DT25 is low. Replacement parts should arrive Wednesday 11/14, at which point repairs will be able to be made. We apologize for any inconvenience.

Wed 11/07 KQED: 3pm PBS NewsHour audio

November 7, 2012 · Posted By Red Dana · Filed Under KQED · Comment 

we are aware that the PBS NewsHour is currently playing without audio. We are not receiving audio from the satellite feed, which is going straight to air, and are looking into it.

Thurs 10/18: KQED World occasional aspect ratio issue

October 18, 2012 · Posted By Red Dana · Filed Under KQED · Comment 

(Comcast 190, DT9.3)
We are aware that a few shows airing on KQED World are ending up in an incorrect aspect ratio. Engineers are looking into the issue, and we appreciate your patience while we work on the resolution.

Thurs 10/18 – KQET DT25.2 & 25.3 missing

October 18, 2012 · Posted By Red Dana · Filed Under KQET · Comment 

We are aware that Over the Air viewers of KQET DT25 are currently receiving KQET 25.1, but 25.2 and 25.3 have gone missing. Engineers are looking into the issue, and we appreciate your patience while we work on the resolution.

KQET-25 early Tues 10/16: planned overnight outage

October 15, 2012 · Posted By Red Dana · Filed Under KQET · Comment 

(DT25.1, 25.2, 25.3)
All stations operating from the transmitter on Fremont Peak (northeast of Monterey), including KQET-DT25, will need to shut down for a period of time in the overnight hours late Mon/early Tues 10/16 to allow the crew to safely do needed maintenance work. The shutdown will start apx 12:30am, and should be finished by 6am Tues morning.

This will affect Over the Air viewers of DT25, and any paid service provider who uses that signal as their source. Tuners should automatically restore the signals once stations power back up, but some viewers may need to do a rescan.

Mon 9/24: KQET DT25 transmitter repaired

September 24, 2012 · Posted By Red Dana · Filed Under KQET · Comment 

(DT25.1, 25.2, & 25.3)
Our KQET DT25 transmitter on Fremont Peak is repaired, and back to operating at full power.

Thu 9/20: KQET DT25 transmitter at low power for several days

September 20, 2012 · Posted By Red Dana · Filed Under KQET · Comment 

(DT25.1, 25.2, & 25.3)
We have had a failure in a major piece of equipment at the transmitter for KQET DT25 on Fremont Peak, servicing the Monterey/Santa Cruz/Salinas areas. The result is it can only operate at 20% power, a situation which will last for several days. A technician from the manufacturer is flying out with new equipment to facilitate repairs, but at this time we don’t have an estimate as to when we’ll be back at full power.

This is likely to affect many Over the Air viewers, and any cable/satellite company which pulls its signal from that tower. We apologize for the inconvenience. We hope to learn more by Monday or Tuesday of next week, and as we do, this page will be updated.

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