Wed 10/15 morning: KQED Plus (KQEH) Over the Air signal down

October 15, 2014 · Posted By Red Dana · Filed Under KQED Plus · Comment 

UPDATE: This problem has been resolved, and the OTA signal for the DT54 channels restored.

(DT54.1 through 54.5)
KQED Plus’ Over the Air transmission is currently off air via our KQEH transmitter on Monument Peak northeast of San Jose. Technicians are working on the problem. No current estimate regarding how long this will exist. We apologize for any inconvenience.

KQET (DT25) Over the Air: Wed 8/27

August 27, 2014 · Posted By Red Dana · Filed Under KQET · Comment 

We are aware of the break-up issues for our DT25 Over the Air signal in the Monterey/Salinas area. This will also affect viewers of any cable or satellite signal provider using that transmitter as their source. Engineers are working on the problem.

Week of 8/25: Sutro Tower work (including KQED 9 Over the Air)

August 26, 2014 · Posted By Red Dana · Filed Under KQED · Comment 

(Affects several San Francisco TV & Radio stations, including KQED 9.1, 9.2 & 9.3)

During the week of August 25, Monday through Friday, between 9am and 4pm, several TV and radio stations will be switching to their Auxiliary antennas. This is being done so that the tower crew can perform routine maintenance on the regular TV and radio antennas at the top of the tower.

This may affect over the air reception for viewers at the outer reaches of the various station signals. Work should be concluded by late afternoon Friday 8/29. Those viewers who are affected may want to do a rescan once the work is completed.

KQET Off Air Sun 8/03 morning

August 3, 2014 · Posted By Red Dana · Filed Under KQET · Comment 

(DT25.1, 25.2, 25.3)
KQET DT25 was off the air for a portion of Sunday morning, due to the transmitter taking a power hit. The signal has been restored.

Most receivers should have re-acquired our signal once it returned, but a few Over the Air viewers may need to do a rescan in order to restore the signal to their systems.

KQED DT9s Over the Air: beginning Wed 7/09

July 10, 2014 · Posted By Red Dana · Filed Under KQED · Comment 

(DT9.1, 9.2, 9.3)
The PSIP Info part of our Over the Air (OTA) signal for KQED DT9.1, 9.2, 9.3 dropped out of our overall signal early Wednesday 7/09. Once PSIP was restored most OTA receivers moved our signal back to the correct channel locations. However, for some viewers, it appears as if they have lost KQED 9. In most cases, the receiver has simply re-numbered us, and actually is playing our signals as Channel 30, which matches our real digital frequency.

Check your owner’s manual to see if you can manually delete/add single channels. If you can, first manually delete channel 9, wait 10-15 minutes, then manually add channel 30. Your receiver will first find the right frequency, read the restored PSIP info, realize we would rather be labeled as “9”, and drop us back in at 9.1, 9.2 & 9.3

If you cannot work with single channels, then doing a simple rescan should restore the PSIP info as well, and move us back to the expected spot in your line-up.

KQED FM 88.1 translator off air Tues 6/03

June 2, 2014 · Posted By Red Dana · Filed Under Uncategorized · Comment 

The Martinez translator for KQED-FM will be off the air all day Tuesday June 3rd. We are rebuilding the 25 year old site with all new antennas and cabling. This should only affect people listening on 88.1MHz in the Martinez/Benicia area.

KQET planned overnight outage: early Tues 5/13

May 6, 2014 · Posted By Red Dana · Filed Under KQET · Comment 

(DT25.1, 25.2, 25.3)
KQET’s Over The Air (OTA) signal will shut down late May 12/early Tues 5/13 shortly after midnight to allow for extensive electrical maintenance work at the transmitter. Engineers will do their best to complete the work by 6am Tuesday morning.

This will affect OTA viewers of the DT25 channels, and signal providers which use DT25.1 as their signal source for KQED/KQET. This will not affect Comcast Cable subscribers.

Most receivers should automatically find our signal again once it’s restored. However, some viewers may need to do a rescan in order to restore their reception.

Comcast outage: Mon 5/05 beginning 2pm

May 5, 2014 · Posted By Red Dana · Filed Under KQED · Comment 

We are aware that all but one of our channels are not available via Comcast Cable currently. KQED Plus is still transmitting on Comcast Cable 10 and 710.

All of our Over the Air signals are transmitting without issue.

KQED engineers are in touch with Comcast, and working on restoring KQED HD, KQED Life, KQED World, KQED Kids, and V-Me to their respective Comcast channels.

DT9s: Sutro Tower testing, early Tues 4/22 1am-5am

April 21, 2014 · Posted By Red Dana · Filed Under KQED · Comment 

(DT9.1, 9.2, 9.3)
KQED (and 3 other local Bay Area stations) will be doing full-load testing on new equipment at Sutro Tower early Tues 4/22 between 1am & 5am. If all goes as planned the KQED transmitter will go off twice during the early part of this period for between 15 and 30 seconds each time.

This should only affect KQED’s over the air signal and will not affect Comcast or Astound Cable carriage of KQED. Whether it affects DirecTV and/or DishTV will depend on whether they are taking our studio fiber feed or using our Sutro Over the Air signal as their source at the time of our tests.

KQED DT9 planned, very short outages, Tues 4/15 (& possibly Wed 4/16)

April 14, 2014 · Posted By Red Dana · Filed Under KQED · Comment 

(DT9.1, 9.2, 9.3)

KQED DT9’s Over the Air (OTA) signal from Sutro Tower will experience a few extremely brief outages on Tuesday 4/15 between 10am and 5pm (and possibly on Wed 4/16 if the work cannot be completed in 1 day). Each outage should be measurable in seconds (not minutes).

This work will not affect Comcast Cable and Astound Cable customers. Viewers and other paid providers who get their signals from our Sutro Tower OTA transmission should see their signals automatically restored after each brief outage, as these timings are well within the capacity of most tuners to remember the signal while it’s missing.

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