(DT25-1 through 25-3)
Another station on Fremont Tower needs to perform maintenance work overnight, requiring that other TV stations shut down their signals for the safety of the workers.
KQET’s signal will turn off late Tues/early Wednesday between midnight and 12:30am, and should return by 5am Wednesday morning. Many receivers will be able to recover from this outage on their own, but some Over the Air viewers may need to do a rescan to recover the various signals.
This work will also affect any paid signal providers who use DT25-1 as their source for KQED/KQET. Comcast Cable subscribers will not be affected.
(DT54.1 through DT54.5)
Our Over the Air signals from our KQEH transmitter on Monument Peak (the DT54s) will need to be switched from our Main antenna to our Auxillary antenna while climbers inspect the tower for possible maintenance needs. Once the inspection is done, we will switch back. The two switches will account for two extremely brief outages of just a few seconds, so most receivers should handle recovering the signals each time with no problems.
Exact times for the switches are unknown, but the work should be completed by mid- to late-afternoon, if not sooner. This work will not affect Comcast Cable customers, or the OTA signals for KQED Plus on DT9.2 or DT25.2
We are aware that Comcast/Xfinity is currently not transmitting KQED Plus in HD on channel 710. KQED Plus is airing in SD on channel 10. Comcast is also aware of the issue, and working on fixing it. Thank you for your patience.
We are aware that Comcast/Xfinity is currently not transmitting KQED Plus on channel 10, KQED V-Me on channel 191, or KQED Kids on channel 192. Comcast is also aware of the issue, and working on fixing it. Thank you for your patience.
(includes all DT9, DT54 and DT25 channels, along with most paid signal providers)
We will be doing maintenance work in our Master Control area during the overnight hours of late Tues/early Wed 1/14. Work will begin shortly after midnight early Wednesday, and should be done in 2-3 hours, perhaps sooner.
This will result in all of our Over The Air (OTA) signals being down, which will also affect those paid signal providers who use OTA as their source. If you get your signal from a paid provider other than Comcast, they will restore your signal once we’re back on the air. Many Over The Air (OTA) receivers will also re-acquire the signal on their own once the signals return, but some OTA viewers may need to do a rescan in order to reestablish a link.
Most Comcast channels will continue to transmit during the work. The exception will be KQED Plus (Comcast 10/710 most areas), which will go dark during the work, and be restored along with the OTA signals.
(this includes all DT9, DT54 and DT25 channels, along with all paid services)
We will be doing upgrade and maintenance work in our Master Control area during the overnight hours of late Thurs/early Fri 12/19. Work will begin shortly after midnight early Friday, which may last until 6am, though we hope to finish earlier.
This will result in all of our TV channels being off the air via all delivery methods. If you get your signal from a paid provider (cable, satellite, etc.) they will restore your signal once we’re back on the air. Many Over The Air (OTA) receivers will also re-acquire the signal on their own once the signals return, but some OTA viewers may need to do a rescan in order to reestablish a link.
(DT54.1 thru 54.5)
Assuming that the weather and road conditions permit, we plan to do a bit of maintenance on our KQEH transmitter the morning of Friday 12/05… hopefully 10am-11am-ish, but could be a bit later.
Most of the work should not affect the outgoing signal, but there will need to be a cable swap at some point which will take the signal down for only a few minutes.
Most receivers will recover from such a short outage with no problem, and will re-acquire the signal as soon as it returns. A few Over The Air viewers may need to do a rescan.
Another station needs to do maintenance on its equipment on the tower on Monument Peak, requiring that we switch our DT54 Over the Air signal from the main antenna to the auxiliary when the work starts, then back to the main antenna at the conclusion. These switches should cause momentary outages only, and most receivers should have no trouble picking up the signal again each time it returns.
UPDATE: This problem has been resolved, and the OTA signal for the DT54 channels restored.
(DT54.1 through 54.5)
KQED Plus’ Over the Air transmission is currently off air via our KQEH transmitter on Monument Peak northeast of San Jose. Technicians are working on the problem. No current estimate regarding how long this will exist. We apologize for any inconvenience.
We are aware of the break-up issues for our DT25 Over the Air signal in the Monterey/Salinas area. This will also affect viewers of any cable or satellite signal provider using that transmitter as their source. Engineers are working on the problem.