KQED HD: Wed 2/13 8pm

February 13, 2013 · Posted By Red Dana · Filed Under KQED, KQET · Comment 

We are aware of the lack of sound on current transmission of “Nature: Cold Warriors”. Engineers are working to solve the problem.

Mon 1/21: KQED World audio issues, via Comcast Cable Channel 190

January 21, 2013 · Posted By Red Dana · Filed Under KQED · Comment 

We are aware of the intermittent audio issues taking place on KQED World via Comcast Cable channel 190. We have a faulty audio card in the chain, and are awaiting its replacement, which should arrive soon. We apologize for any inconvenience.

KQET Overnight Tower Shut Down – Fri, 12/14 and Sat, 12/15

December 13, 2012 · Posted By Carol Cicerone · Filed Under KQET · Comment 

KSBW is requesting we shut down KQET for tower work this Friday Morning, December 14, 2012. The outage is scheduled to begin at 12:30am.

12/14/12 Update: The work was not completed last night, so the tower is scheduled to be shut down again early 12/15.

Mon 12/10: missing PSIP for Over the Air viewers

December 10, 2012 · Posted By Red Dana · Filed Under KQED, KQED Plus, KQET · Comment 

We are aware that on-screen program information (PSIP) is currently missing for Over the Air viewers. The software company has been contacted, and hopefully repairs will happen quickly. We apologize for any inconvenience, and thank you for your patience.

KQED DT9 planned OTA outage, Tues 11/20 8am-10am(ish)

November 19, 2012 · Posted By Red Dana · Filed Under KQED · Comment 

Due to installation of new equipment, KQED’s Over the Air tranmission on DT9.1, 9.2 & 9.3 will be interrupted Tuesday 11/20 at apx 8am. Hopefully all work will be completed by 10am, but might run as late as 11am.

Most tuners should automatically restore the signal once it’s back on air. This work should not affect viewers receiving their signal via cable or satellite.

KQED Plus partial outage, early Tues 11/20 midnight-2am

November 19, 2012 · Posted By Red Dana · Filed Under KQED Plus · Comment 

Due to overnight installation of new equipment, the feed of KQED Plus to DirecTV, Dish TV, and Astound Cable will be interrupted late Monday/early Tuesday apx midnight-2am. All 3 services will restore their signals as soon as the installation is complete.

This work should not affect Comcast Cable or Over the Air viewers.

Tues 11/13: KQET DT25 low audio

November 13, 2012 · Posted By Red Dana · Filed Under KQET · Comment 

We are aware that the audio on KQET DT25 is low. Replacement parts should arrive Wednesday 11/14, at which point repairs will be able to be made. We apologize for any inconvenience.

Wed 11/07 KQED: 3pm PBS NewsHour audio

November 7, 2012 · Posted By Red Dana · Filed Under KQED · Comment 

we are aware that the PBS NewsHour is currently playing without audio. We are not receiving audio from the satellite feed, which is going straight to air, and are looking into it.

Thurs 10/18: KQED World occasional aspect ratio issue

October 18, 2012 · Posted By Red Dana · Filed Under KQED · Comment 

(Comcast 190, DT9.3)
We are aware that a few shows airing on KQED World are ending up in an incorrect aspect ratio. Engineers are looking into the issue, and we appreciate your patience while we work on the resolution.

Thurs 10/18 – KQET DT25.2 & 25.3 missing

October 18, 2012 · Posted By Red Dana · Filed Under KQET · Comment 

We are aware that Over the Air viewers of KQET DT25 are currently receiving KQET 25.1, but 25.2 and 25.3 have gone missing. Engineers are looking into the issue, and we appreciate your patience while we work on the resolution.

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