We are aware of the intermittent audio issues taking place on KQED World via Comcast Cable channel 190. We have a faulty audio card in the chain, and are awaiting its replacement, which should arrive soon. We apologize for any inconvenience.
KSBW is requesting we shut down KQET for tower work this Friday Morning, December 14, 2012. The outage is scheduled to begin at 12:30am.
12/14/12 Update: The work was not completed last night, so the tower is scheduled to be shut down again early 12/15.
We are aware that on-screen program information (PSIP) is currently missing for Over the Air viewers. The software company has been contacted, and hopefully repairs will happen quickly. We apologize for any inconvenience, and thank you for your patience.
Due to installation of new equipment, KQED’s Over the Air tranmission on DT9.1, 9.2 & 9.3 will be interrupted Tuesday 11/20 at apx 8am. Hopefully all work will be completed by 10am, but might run as late as 11am.
Most tuners should automatically restore the signal once it’s back on air. This work should not affect viewers receiving their signal via cable or satellite.
Due to overnight installation of new equipment, the feed of KQED Plus to DirecTV, Dish TV, and Astound Cable will be interrupted late Monday/early Tuesday apx midnight-2am. All 3 services will restore their signals as soon as the installation is complete.
This work should not affect Comcast Cable or Over the Air viewers.
We are aware that the audio on KQET DT25 is low. Replacement parts should arrive Wednesday 11/14, at which point repairs will be able to be made. We apologize for any inconvenience.
we are aware that the PBS NewsHour is currently playing without audio. We are not receiving audio from the satellite feed, which is going straight to air, and are looking into it.
(Comcast 190, DT9.3)
We are aware that a few shows airing on KQED World are ending up in an incorrect aspect ratio. Engineers are looking into the issue, and we appreciate your patience while we work on the resolution.
We are aware that Over the Air viewers of KQET DT25 are currently receiving KQET 25.1, but 25.2 and 25.3 have gone missing. Engineers are looking into the issue, and we appreciate your patience while we work on the resolution.
(DT25.1, 25.2, 25.3)
All stations operating from the transmitter on Fremont Peak (northeast of Monterey), including KQET-DT25, will need to shut down for a period of time in the overnight hours late Mon/early Tues 10/16 to allow the crew to safely do needed maintenance work. The shutdown will start apx 12:30am, and should be finished by 6am Tues morning.
This will affect Over the Air viewers of DT25, and any paid service provider who uses that signal as their source. Tuners should automatically restore the signals once stations power back up, but some viewers may need to do a rescan.