TV Technical Issues

Mon 5/06: very brief KQED DT9 OTA outage

Red Dana — Mon, 06 May 2013 20:05:05 +0000

(DT9.1, 9.2, 9.3)
This morning we had a very brief outage of our over the air (OTA) coverage for KQED 9.1/9.2/9.3, which lasted apx 4 minutes. Most tuners will have found the channel again as soon as service was restored, but some may need to be rescanned for channel 9.

This outage did not affect cable or satellite viewers.

Mon 4/22: KQEH OTA signal back on air

Red Dana — Tue, 23 Apr 2013 02:55:45 +0000

(DT54.1 through DT54.5)
The Over the Air (OTA) signal from our KQEH transmitter on Monument Peak was restored at apx 6:35pm this evening. Most tuners should automatically find the signal, however some OTA viewers may need to do a rescan to restore reception.

Mon 4/22: KQEH OTA planned overnight outage extended

Don Derheim — Mon, 22 Apr 2013 16:48:17 +0000

Unexpected technical problems have been discovered at the KQEH transmitter site during planned maintenance overnight. KQED crews have identified the problem and are working to correct it as soon as possible.

Please check back to this blog for status updates.

Service to Comcast and other providers are uninterrupted.

early Mon 4/22 midnight-6am: KQEH OTA planned overnight outage

Red Dana — Sat, 20 Apr 2013 02:09:32 +0000

(DT54.1 through DT54.5)
Early in the morning of April 22nd starting at 12 midnight KQEH will need to shut down for electrical maintenance and transmitter work. The Over the Air (OTA) signal should be back before 6am.

Comcast Cable customers, and customers of other paid providers using fiber feed out of our San Francisco Master Control area should not be affected by this work.

Most receivers should automatically recover the OTA signal when it is restored early Monday morning. However a few viewers may need to do a rescan in order to restore the signal.

Tues 4/09 5:20am-8:20am – KQEH (DT54s) off air

Red Dana — Tue, 09 Apr 2013 23:25:43 +0000

Our DT54.1-5 Over The Air (OTA) transmissions from our tower on Monument Peak were interrupted for 3 hours this morning, from 5:20am to 8:20am. Service Providers using the DT54.1 signal for KQED Plus restored their carriage of the channel as soon as the signal returned.

Most tuners in digital TVs and/or converter boxes will automatically recover from an outage of that short a duration. However, a few OTA viewers may need to do a rescan in order to restore the DT54 signal.

KQET Down for Maintenance Fri, 3/15 11-11:30am

Carol Cicerone — Thu, 14 Mar 2013 00:40:03 +0000

KQET on Fremont Peak will be shut down for maintenance on Friday, March 15, from approximately 11am until 11:30am.

KQEH Down for Maintenance Thu, 3/14 11-11:30am

Carol Cicerone — Thu, 14 Mar 2013 00:38:12 +0000

KQEH on Monument Peak will be shut down for maintenance Thursday, March 14, from approximately 11am until 11:30am.

Mon 3/04: planned maintenance, Monument Peak Transmitter

Red Dana — Fri, 01 Mar 2013 22:49:15 +0000

Another TV station that shares the Monument Peak transmitter with KQEH (DT54.1 thru DT54.5) needs to perform maintenance on their equipment Monday, meaning that we will need to switch antennas and/or lower power for our OTA signal at various points, for the safety of the crew. Work is likely to begin around 11:30am, and should end by 5:30pm.

Most equipment should handle these changes without problem, but there is the possibility that a few (older) receivers may get confused. Should that happen, try manually deleting then re-acquiring the signal for DT54, or do a rescan to acquire a new lock on the signal after sunset, when everything should be back to normal.

KQED Life & KQED World, Sat 2/23

Red Dana — Sun, 24 Feb 2013 03:56:41 +0000

Update: this problem was resolved late on the evening of Sat 2/23/13.
We are aware of the technical problems currently affecting KQED World and KQED Life both Over the Air (DT9.3 & DT54.3) and via Comcast Cable (channels 189 & 190). Engineers are working on the problem, but unfortunately we do not expect to be able to resolve it quickly. We apologize for any inconvenience.

KQED HD: Wed 2/13 8pm

Red Dana — Thu, 14 Feb 2013 04:03:51 +0000

We are aware of the lack of sound on current transmission of “Nature: Cold Warriors”. Engineers are working to solve the problem.