Mon 12/23 – KQET (DT25) update

December 23, 2013 · Filed Under KQED, KQET · Comment 

Our KQET transmitter is now running at 85% power, which will be upgraded shortly. Most Over the Air viewers should be receiving the signal at this point, since many receivers would have automatically restored it once it returned to a near-normal level.

If you do not have a signal at this point, manually delete channel 25 from your receiver’s memory, then manually add channel 25 back in. If you cannot manually delete/add single channels in your system, then refer to the owner’s manual for your digital TV (or for the converter box hooked into your analog TV) for information about how to do a simple rescan for your system.

Some models don’t like to learn any new information, even when asked to do so during a simple rescan. If asking your TV/box to manually re-acquire the signal or simple rescans don’t seem to improve the situation, you can try a forced double rescan, which clears the memory, making your tuner as dumb as it was the first day you unboxed it, then ingests all new info.
1. unhook the antenna from the digital TV or converter box.
2. do the first rescan. the TV/box should report it found 0 channels
3. unplug the TV/box from the wall for 60-90 minutes, to be sure the box forgets everything it previously knew. some models have short-term back-up memory for power failures, so need more time to forget.
4. hook the antenna back into the TV/box, then plug the TV/box back into the wall.
5. if the TV/box doesn’t start rescanning on its own, tell it to rescan for the 2nd time.

Fri 12/20 – KQET Update

December 20, 2013 · Filed Under KQET · Comment 

The KQET transmitter on Fremont Peak is running at very low power levels. This is a temporary situation until the necessary parts are delivered.

Thank you for your support and patience.

Fri 12/20 1am – 5am: Planned Two-Minute Outage for KQED Television Channels

December 19, 2013 · Filed Under KQED, KQED Plus, KQET · Comment 

Comcast will be doing work on Friday morning 12/20/13 (1:00AM-5:00AM) that will affect some local broadcasters. KQED channels will go off for approximately two minutes at some point during this window.

Thu 12/19 – KQET Off the Air Due to PG&E Outage

December 19, 2013 · Filed Under KQET · Comment 

KQET at Fremont Peak is off the air till further notice.  A PG&E outage caused damage to the controller in the transmitter.

Fri 6/21: KQET planned maintenance outage

June 18, 2013 · Filed Under KQET · Comment 

(DT 25.1 through 25.3)
On Friday, June 21st, we will be doing maintenance on the KQET transmitter servicing the Watsonville, Monterey, Salinas, Gilroy areas. Starting around 11:30am our Over the Air (OTA) signal will be down for 10-20 minutes.

This should not affect Comcast Cable viewers. Other paid signal providers which use the Over the Air signal as their source will restore their programming as soon as our signal is back up.

Most OTA tuners will automatically find the signal again once it is restored, but a few viewers may need to rescan to re-acquire the signal.

KQET Down for Maintenance Fri, 3/15 11-11:30am

March 13, 2013 · Filed Under KQET · Comment 

KQET on Fremont Peak will be shut down for maintenance on Friday, March 15, from approximately 11am until 11:30am.

KQED HD: Wed 2/13 8pm

February 13, 2013 · Filed Under KQED, KQET · Comment 

We are aware of the lack of sound on current transmission of “Nature: Cold Warriors”. Engineers are working to solve the problem.

KQET Overnight Tower Shut Down – Fri, 12/14 and Sat, 12/15

December 13, 2012 · Filed Under KQET · Comment 

KSBW is requesting we shut down KQET for tower work this Friday Morning, December 14, 2012. The outage is scheduled to begin at 12:30am.

12/14/12 Update: The work was not completed last night, so the tower is scheduled to be shut down again early 12/15.

Mon 12/10: missing PSIP for Over the Air viewers

December 10, 2012 · Filed Under KQED, KQED Plus, KQET · Comment 

We are aware that on-screen program information (PSIP) is currently missing for Over the Air viewers. The software company has been contacted, and hopefully repairs will happen quickly. We apologize for any inconvenience, and thank you for your patience.

Tues 11/13: KQET DT25 low audio

November 13, 2012 · Filed Under KQET · Comment 

We are aware that the audio on KQET DT25 is low. Replacement parts should arrive Wednesday 11/14, at which point repairs will be able to be made. We apologize for any inconvenience.

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