KQET DT25 Planned Outage: early Tues 4/15 (btwn 5am-6am)

April 14, 2014 · Filed Under KQET · Comment 

(DT 25.1, 25.2, 25.3)
At some point between 5am and 6am early Tuesday 4/15, KQET’s signal from the transmitter on Fremont Peak northeast of Monterey will shut down for a short period of time to allow AT&T to do work on our fiber interface. The outage should be relatively short, but its precise start time and duration is not known.

Comcast Cable subscribers will not be affected by this work.

Any other paid signal providers using this signal as their source will restore service to their customers when the signal returns. For Over the Air viewers, most receivers will automatically restore the signal as well when it returns, since the outage will be relatively short.

Completed: KQET overnight work late Mon/early Tues 01/14/14

January 13, 2014 · Filed Under KQET · Comment 

(DT 25.1, 25.2, & 25.3)
UPDATE: This work was completed early Tuesday morning, and the KQET transmitter is now operating at 95% capacity.

* * * * * * *
Our KQET transmitter will be off the air in the overnight hours late Mon 1/13 – early Tues 1/14 for planned maintenance. We expect to go off the air between midnight and 1am, and to be back on the air by 6am Tuesday morning.

Most receivers should be able to automatically recover the signal once it’s restored Tuesday morning. Cable and satellite providers who use the DT25 signal from Fremont Peak will also restore your service once the signal returns.

However, if your signal does not return, you may need to employ one of the methods below:

Manual Delete/Add
Manually delete channel 25 from your receiver’s memory, then manually add channel 25 back in. Check your owner’s manual to see if this is an option for your digital TV (or for the converter box hooked into your analog TV).

Simple Rescan
If you cannot manually delete/add single channels in your system, then refer to the owner’s manual for information about how to do a simple rescan for your system.

Double Forced Rescan
Some models don’t like to learn any new information, even when asked to do so during a simple rescan. If asking your TV/box to manually re-acquire the signal or simple rescans don’t seem to improve the situation, you can try a forced double rescan, which clears the memory, making your tuner as dumb as it was the first day you unboxed it, then ingests all new info.
1. unhook the antenna from the digital TV or converter box.
2. do the first rescan. the TV/box should report it found 0 channels.
3. unplug the TV/box from the wall for 60-90 minutes, to be sure the box forgets everything it previously knew. some models have short-term back-up memory for power failures, so need more time to forget.
4. hook the antenna back into the TV/box, then plug the TV/box back into the wall.
5. if the TV/box doesn’t start rescanning on its own, tell it to rescan for the 2nd time.

Mon 12/23 – KQET (DT25) update

December 23, 2013 · Filed Under KQED, KQET · Comment 

Our KQET transmitter is now running at 85% power, which will be upgraded shortly. Most Over the Air viewers should be receiving the signal at this point, since many receivers would have automatically restored it once it returned to a near-normal level.

If you do not have a signal at this point, manually delete channel 25 from your receiver’s memory, then manually add channel 25 back in. If you cannot manually delete/add single channels in your system, then refer to the owner’s manual for your digital TV (or for the converter box hooked into your analog TV) for information about how to do a simple rescan for your system.

Some models don’t like to learn any new information, even when asked to do so during a simple rescan. If asking your TV/box to manually re-acquire the signal or simple rescans don’t seem to improve the situation, you can try a forced double rescan, which clears the memory, making your tuner as dumb as it was the first day you unboxed it, then ingests all new info.
1. unhook the antenna from the digital TV or converter box.
2. do the first rescan. the TV/box should report it found 0 channels
3. unplug the TV/box from the wall for 60-90 minutes, to be sure the box forgets everything it previously knew. some models have short-term back-up memory for power failures, so need more time to forget.
4. hook the antenna back into the TV/box, then plug the TV/box back into the wall.
5. if the TV/box doesn’t start rescanning on its own, tell it to rescan for the 2nd time.

Fri 12/20 – KQET Update

December 20, 2013 · Filed Under KQET · Comment 

The KQET transmitter on Fremont Peak is running at very low power levels. This is a temporary situation until the necessary parts are delivered.

Thank you for your support and patience.

Fri 12/20 1am – 5am: Planned Two-Minute Outage for KQED Television Channels

December 19, 2013 · Filed Under KQED, KQED Plus, KQET · Comment 

Comcast will be doing work on Friday morning 12/20/13 (1:00AM-5:00AM) that will affect some local broadcasters. KQED channels will go off for approximately two minutes at some point during this window.

Thu 12/19 – KQET Off the Air Due to PG&E Outage

December 19, 2013 · Filed Under KQET · Comment 

KQET at Fremont Peak is off the air till further notice.  A PG&E outage caused damage to the controller in the transmitter.

Fri 6/21: KQET planned maintenance outage

June 18, 2013 · Filed Under KQET · Comment 

(DT 25.1 through 25.3)
On Friday, June 21st, we will be doing maintenance on the KQET transmitter servicing the Watsonville, Monterey, Salinas, Gilroy areas. Starting around 11:30am our Over the Air (OTA) signal will be down for 10-20 minutes.

This should not affect Comcast Cable viewers. Other paid signal providers which use the Over the Air signal as their source will restore their programming as soon as our signal is back up.

Most OTA tuners will automatically find the signal again once it is restored, but a few viewers may need to rescan to re-acquire the signal.

KQET Down for Maintenance Fri, 3/15 11-11:30am

March 13, 2013 · Filed Under KQET · Comment 

KQET on Fremont Peak will be shut down for maintenance on Friday, March 15, from approximately 11am until 11:30am.

KQED HD: Wed 2/13 8pm

February 13, 2013 · Filed Under KQED, KQET · Comment 

We are aware of the lack of sound on current transmission of “Nature: Cold Warriors”. Engineers are working to solve the problem.

KQET Overnight Tower Shut Down – Fri, 12/14 and Sat, 12/15

December 13, 2012 · Filed Under KQET · Comment 

KSBW is requesting we shut down KQET for tower work this Friday Morning, December 14, 2012. The outage is scheduled to begin at 12:30am.

12/14/12 Update: The work was not completed last night, so the tower is scheduled to be shut down again early 12/15.

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