Wed 11/09 11am: National EAS test

November 9, 2011 · Filed Under KQED, KQED Plus, KQET · Comment 

KQED Television and KQED Radio will be participating in the nationwide EAS test at 11am, which will last between 30 and 60 seconds. Normal programming will resume immediately after the test.

late Thu 10/27-early Fri 10/28: KQED OTA off-air late night

October 27, 2011 · Filed Under KQED, KQED Plus · Comment 

(DT9.1, DT9.2, DT9.3, and KQED TV9 via some paid signal providers)
Sutro Tower will be performing software upgrades and maintenance late night Thurs 10/27/early morning 10/28. At some point between 12:30am and 2am early 10/28, KQED’s Over The Air (OTA) signal will need to be turned off, hopefully for no more than 30 minutes. OTA viewers, and any paid signal provider using our OTA signal will be affected. However, the duration of this outage is short enough that most tuners should have no problem restoring our signal once it is back on.
Comcast viewers, and viewers of our DT54s and DT25s, will not be affected by this event.

10/12: video stream issue for DT54.2 resolved

October 12, 2011 · Filed Under KQED Plus · Comment 

The video stream problem on DT54.2 was resolved around 3:45pm this afternoon.

10/12: sound but no picture on DT54.2

October 12, 2011 · Filed Under KQED Plus · Comment 

We are aware that DT54.2 (KQED TV9 programming) is currently transmitting sound, but no picture, while the other four programming streams on DT54 are fine. Our engineers are working on the problem. We apologize for the inconvenience, and appreciate your patience.

Thurs 9/22 KQET (DT25.1-DT25.3) maintenance

September 20, 2011 · Filed Under KQED Plus, KQET · Comment 

Weather permitting, we will be performing maintenance on our KQET transmitter tower on Fremont Peak (northeast of Monterey) Thursday 9/22 afternoon. We anticipate turning the power off at apx 1pm, and it should be restored by apx 1:30pm, gremlins permitting.

Comcast Cable customers should see no interruption in service. Other Cable, satellite, etc., service providers, may experience a reception interruption, depending on the source of their signal. Over The Air (OTA) viewers will definitely experience an interruption while the transmitter is off.

Most digital sets and converter boxes will also auto-restore the signal when it returns after so short an interruption, but a few OTA viewers may need to rescan if the duration of the outage becomes “too long” for their particular tuner.

8/25-9/02: work on Monument Peak transmitter (all DT54s)

August 25, 2011 · Filed Under KQED Plus · Comment 

Our Monument Peak transmitter, providing signals for 54.1 KQED Plus, 54.2 KQED, 54.3 KQED Life, 54.4 KQED Kids, and 54.5 V-me, will need to reduce power at random times over the next 10 days or so. Also expected sometime in the next 2 days is that it will be off the air for what could be 4 to 6 hours.

Our engineering team will do its best to minimize the outages and inconveniences our viewers may experience. The changes we are making should increase the DT54 signal strength for the entire San Francisco Bay Area.

Please note that these changes should not affect our viewers on Comcast. Hopefully, neither should it affect our DirecTV and Dish Network viewers. If you are an Over The Air viewer, you might be able to receive the KQED Plus signal from our KQED transmitter located on Mt. Sutro in San Francisco on KQED 9.2.

Thank you for your patience during this upgrade, and we’ll update this blog when installation of the new equipment is complete.

Sat 8/20 KQEH Transmitter: power fluctuations OTA for KQED Plus

August 19, 2011 · Filed Under KQED Plus · Comment 

(DT54.1 through DT54.5)
Power will be fluctuating on our KQEH (DT54s) transmitter the morning and/or afternoon of Saturday 8/20. Climbers will be on the tower performing maintenance for another station, and our power will need to be adjusted as needed for their safety. Work should be completed by late afternoon.

Comcast Cable customers should see no interruption in service. Other Cable, satellite, etc., service providers will restore their signals as soon as the transmitter is back up. Most digital sets and converter boxes will also auto-restore the signal, but a few Over the Air (OTA) viewers may need to rescan if the duration of the outage becomes “too long” for their particular tuner.

7/26 KQED Plus Over the Air Signal outage

July 27, 2011 · Filed Under KQED Plus · Comment 

KQED Plus (formerly KTEH) experienced a signal outage for apx 3 hours Tuesday night, affecting our Over the Air transmission on DT54.1 & DT9.2 (plus paid service providers who use the OTA signal). The signal was restored around midnight, and transmission via DT54.1 is now restored. However our transmission on DT9.2 might still be experiencing audio problems. These audio problems may not be resolved until Wednesday morning.

7/07: Transmitter status / 2 other tech issues

July 7, 2011 · Filed Under KQED Plus, KQET · Comment 

KQED-DT9 (San Francisco)
Fiber feeds to Comcast Cable, Astound Cable and AT&T U-verse normal. Over-the-Air (OTA) transmissions normal, operating at 98-100% power. 100% power = 710 kW.

KQED Plus-DT54 (San Jose)
Fiber feeds to Comcast Cable, DirecTV and Dish Network normal. OTA transmissions normal, operating at 98-100% power. 100% power = 290 kW.

KQET-DT25 (Watsonville/Monterey)
Fiber feeds to Comcast Cable normal. OTA transmissions normal, operating at 98-100% power. 100% power = 81 kW.

Two technical issues not related to transmitters:
The programming schedule for KQED v-me (Comcast 191/621, DT54.5, DT25.3) is currently 3 hours earlier than “normal”, as we are passing the satellite feed straight through, rather than delaying it for 3 hours. The delay box is out for repairs. We expect to stay on this “early” schedule for at least another 7-10 days, possibly longer.
The Over the Air DT54.# onscreen guide for all our DT54 channels is currently 1 hour off. It is also occasionally not reading information for its various channels, and instead posting a generic “DTV Program” message. A piece of equipment for this function is also out for repair. We anticipate this problem lasting through most of July, possibly longer.
Updates on both issues will be posted here as new information becomes available.

7/01: KQET transmitter at reduced power

June 30, 2011 · Filed Under KQED, KQED Plus, KQET · Comment 

The transmitter for KQET DT25 (Salinas/Watsonville) will be operating at reduced power Friday 7/01 apx 9:30am-4:30pm to facilitate the safety of a maintenance crew doing a tower inspection. We hope to have the transmitter restored to full power no later than 5pm.

Comcast Cable customers should see no interruption in service. Other Cable, satellite, etc., service providers, and some Over the Air (OTA) viewers may experience reception issues while the transmitter is at reduced power. Most digital sets and converter boxes will also auto-restore the signal, but a OTA viewers may need to rescan if the duration of the outage becomes “too long” for their particular tuner.

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