Tues 5/01: KQED Life programming returns

May 1, 2012 · Filed Under KQED, KQED Plus · Comment 

(Comcast 189, DT54.3 Over the Air)
As of today, Tuesday 5/01, the daytime programming for KQED Life has returned to its own independent scheduling. We thank you for your patience during our program files rebuilding cycle.

KQED Plus (DT54s) short interruptions Thu 4/19 & Fri 4/20

April 18, 2012 · Filed Under KQED Plus · Comment 

PG&E is planning two all-day outages on Monument Peak Thursday 4/19 and Friday 4/20 from apx 7:30am to apx 5pm each day.

Over the Air (OTA) transmission from our DT54 transmitter should experience very short interruptions for only a couple minutes each as we switch to the back-up generator in the morning, and back to the main power when PG&E concludes their work.

Most OTA receivers should automatically restore the signals after outages of such short duration, but some viewers, particularly those at quite a distance from the transmitter, may need to manually re-add the channel, or do a rescan, to restore their tuner’s lock on our signal.

KQED Life update

April 16, 2012 · Filed Under KQED, KQED Plus · Comment 

(Comcast 189, DT54.3)

Monday 4/16 Update: Our recovery process for the deleted program files is now well underway, and we believe we are on target to return KQED Life to its normal programming schedule effective May 1st. If that target date changes, this page will be updated. We thank you for your patience.
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Tuesday 4/10: As noted in the original post below, KQED Life will continue to “mirror” KQED TV9 6am-7pm and midnight-1am through the month of April. We are actively working on rebuilding the content inventory and solving the technical issues which caused the orginal malfunction in late March. We currently do not have a target date for KQED Life to resume its own schedule during non-prime hours, but hope to have a firmer timeline for the recovery by April 17th or so. Please keep an eye on this page for further updates. Thank you for your patience.

ORIGINAL POST FROM 3/27:
Due to a technical malfunction March 25-26, the computer which archives our copies of television programs started deleting program files, resulting in a loss of thousands of episodes. Since it began with shows in position #1 and worked forward, it means the loss is primarily of older programs and series, which generally air on KQED Life. Since these are older shows, most are not currently being fed out to stations, so it will take awhile for us to rebuild the inventory.

This means a significant change to the “non-prime” KQED Life schedule for the next 4-5 weeks at least, starting Thursday 3/29. From 6am to 7pm, plus midnight-1am, KQED Life will be a “mirror” of KQED TV9. Since 7pm-midnight is generally filled with newer programs, KQED Life will be able to maintain its own schedule for those 5 hours, plus maintain their early morning repeats the next morning 1am-6am.

We currently do not know how long the program recovery process will take, so will be working with this revised schedule at least through April. We are leaving the currently posted May 2012 schedule on the website for now, in hopes that we’ll be back to normal by then. Please keep an eye on this page for further updates.

Planned outages: KQET (DT25) 4/10, KQED Plus (DT54) 4/12

April 10, 2012 · Filed Under KQED Plus, KQET · Comment 

We will be shutting down the KQET (DT25) transmitter on Fremont Peak on Tuesday, April 10th, from about 11am to 11:30am, for planned maintenance work.

We will also be doing maintenance for KQED Plus (KQEH DT54 transmitter on Monument Peak) on Thursday, April 12th, also around 11am to 11:30am.

Comcast Cable customers will not be affected by these outages. Most Over the Air (OTA) TV tuners will restore the signals automatically at the end of an outage this short, but a few OTA viewers may need to manually re-add the channel.

KQED Plus (DT54s) short interruptions Wed 4/11

April 10, 2012 · Filed Under KQED Plus · Comment 

PG&E is planning an all-day outage on Monument Peak Wedneday 4/11 from apx 7:30am to apx 5pm. Over the Air (OTA) transmission from our DT54 transmitter should experience very short interruptions for only a couple minutes each as we switch to the back-up generator in the morning, and back to the main power when PG&E concludes their work. Most OTA receivers should automatically restore the signals after outages of such short duration.

KQED Life, starting Thurs 03/29

March 27, 2012 · Filed Under KQED, KQED Plus · Comment 

(Comcast 189, DT54.3)
Due to a technical malfunction March 25-26, the computer which archives our copies of television programs started deleting program files, resulting in a loss of thousands of episodes. Since it began with shows in position #1 and worked forward, it means the loss is primarily of older programs and series, which generally air on KQED Life. Since these are older shows, most are not currently being fed out to stations, so it will take awhile for us to rebuild the inventory.

This means a significant change to the “non-prime” KQED Life schedule for the next 4-5 weeks at least, starting Thursday 3/29. From 6am to 7pm, plus midnight-1am, KQED Life will be a “mirror” of KQED TV9. Since 7pm-midnight is generally filled with newer programs, KQED Life will be able to maintain its own schedule for those 5 hours, plus maintain their early morning repeats the next morning 1am-6am.

We currently do not know how long the program recovery process will take, so will be working with this revised schedule at least through April. We are leaving the currently posted May 2012 schedule on the website for now, in hopes that we’ll be back to normal by then. Please keep an eye on this page for further updates.

Wed 1/11: DT54 power levels update

January 11, 2012 · Filed Under KQED Plus · Comment 

Our DT54 transmitter on Monument Peak has been alternating between regular and auxillary antenna service (and thus lower power at times) since last Friday as another station on the tower works on their antenna, and as PG&E replaces damaged power lines leading up to the transmitter.

The hope is that both tasks will be completed by their respective companies by later this evening, and tranmission on DT54 will be back to normal operations by Thursday morning at the latest, perhaps even by some point Wednesday night.

Mon 1/09 4:45pm: KQED Plus DT54 transmitter off-air

January 9, 2012 · Filed Under KQED Plus · Comment 

5:25pm Update: Luckily, an engineer from another company was already on the mountain, and able to reboot us earlier than expected. DT54 is back on the air.

Our DT54 transmitter on Monument Peak is currently off-air, affecting Over the Air viewers, and some cable and satellite customers. Our engineer is on his way to reboot the transmitter, but as it is a long drive, this outage will last at least into the early evening. However, we expect the outage to be short enough that most tuners will re-acquire the signal automatically once it’s restored.

Planned outages, DT25 (12/30) & DT54 (1/05)

January 3, 2012 · Filed Under KQED Plus, KQET · Comment 

Update Thurs 1/05: work on KQED Plus’ DT54 transmitter is complete, and signal has been restored.

Update Fri 12/30: work on KQET’s DT25 transmitter is complete, and signal has been restored.

Scheduled maintenance will take place on our DT25 transmitter on Fremont Peak Friday 12/30. The transmitter will be turned off sometime between 10am and 11am, and likely be down 30-40 minutes.

The same maintenance will take place on our DT54 transmitter on Monument Peak Thursday 1/05, with the transmitter being turned off sometime between 1pm and 2pm.

The expected duration is short enough that most Over The Air receivers will automatically restore the signal once it returns, but in a few cases viewers may need to manually re-add the channel, or do a rescan. Comcast Cable subscribers will not be affected by either outage. Other paid service providers will restore their signals when the transmitter is turned back on.

This post will be updated each day once the signal returns.

Wed 12/07: KQED Plus Over the Air transmitter down 8p-midnight

December 8, 2011 · Filed Under KQED Plus · Comment 

Due to equipment failure at our Monument Peak transmitter for KQED Plus, the KQED Plus Over the Air signal was offline for Wednesday night. Programming originally scheduled to air 8p-midnight Wednesday night can be recorded during the overnight repeat time of 2am-6am. Cable viewers were not affected by this outage.

2 of the 3 missed programs also have future airdates:
Ageless Skin can be seen again on KQED Plus Sat 12/10 10:30am, Thurs 12/15 10:30pm, and Fri 12/16 4:30am
ImageMakers 805 My Precious Daughter can be seen again next month on KQED TV9, Sat 1/07/2012 7:30pm and Sun 1/08/2012 1:30am

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