Mon 4/22: KQEH OTA signal back on air

April 22, 2013 · Filed Under KQED Plus · Comment 

(DT54.1 through DT54.5)
The Over the Air (OTA) signal from our KQEH transmitter on Monument Peak was restored at apx 6:35pm this evening. Most tuners should automatically find the signal, however some OTA viewers may need to do a rescan to restore reception.

Mon 4/22: KQEH OTA planned overnight outage extended

April 22, 2013 · Filed Under KQED Plus · Comment 

Unexpected technical problems have been discovered at the KQEH transmitter site during planned maintenance overnight.  KQED crews have identified the problem and are working to correct it as soon as possible.

Please check back to this blog for status updates.

Service to Comcast and other providers are uninterrupted.

early Mon 4/22 midnight-6am: KQEH OTA planned overnight outage

April 19, 2013 · Filed Under KQED Plus · Comment 

(DT54.1 through DT54.5)
Early in the morning of April 22nd starting at 12 midnight KQEH will need to shut down for electrical maintenance and transmitter work. The Over the Air (OTA) signal should be back before 6am.

Comcast Cable customers, and customers of other paid providers using fiber feed out of our San Francisco Master Control area should not be affected by this work.

Most receivers should automatically recover the OTA signal when it is restored early Monday morning. However a few viewers may need to do a rescan in order to restore the signal.

Tues 4/09 5:20am-8:20am – KQEH (DT54s) off air

April 9, 2013 · Filed Under KQED Plus · Comment 

Our DT54.1-5 Over The Air (OTA) transmissions from our tower on Monument Peak were interrupted for 3 hours this morning, from 5:20am to 8:20am. Service Providers using the DT54.1 signal for KQED Plus restored their carriage of the channel as soon as the signal returned.

Most tuners in digital TVs and/or converter boxes will automatically recover from an outage of that short a duration. However, a few OTA viewers may need to do a rescan in order to restore the DT54 signal.

KQEH Down for Maintenance Thu, 3/14 11-11:30am

March 13, 2013 · Filed Under KQED Plus · Comment 

KQEH on Monument Peak will be shut down for maintenance Thursday, March 14, from approximately 11am until 11:30am.

Mon 3/04: planned maintenance, Monument Peak Transmitter

March 1, 2013 · Filed Under KQED Plus · Comment 

Another TV station that shares the Monument Peak transmitter with KQEH (DT54.1 thru DT54.5) needs to perform maintenance on their equipment Monday, meaning that we will need to switch antennas and/or lower power for our OTA signal at various points, for the safety of the crew. Work is likely to begin around 11:30am, and should end by 5:30pm.

Most equipment should handle these changes without problem, but there is the possibility that a few (older) receivers may get confused. Should that happen, try manually deleting then re-acquiring the signal for DT54, or do a rescan to acquire a new lock on the signal after sunset, when everything should be back to normal.

KQED Life & KQED World, Sat 2/23

February 23, 2013 · Filed Under KQED, KQED Plus · Comment 

Update: this problem was resolved late on the evening of Sat 2/23/13.
We are aware of the technical problems currently affecting KQED World and KQED Life both Over the Air (DT9.3 & DT54.3) and via Comcast Cable (channels 189 & 190). Engineers are working on the problem, but unfortunately we do not expect to be able to resolve it quickly. We apologize for any inconvenience.

Mon 12/10: missing PSIP for Over the Air viewers

December 10, 2012 · Filed Under KQED, KQED Plus, KQET · Comment 

We are aware that on-screen program information (PSIP) is currently missing for Over the Air viewers. The software company has been contacted, and hopefully repairs will happen quickly. We apologize for any inconvenience, and thank you for your patience.

KQED Plus partial outage, early Tues 11/20 midnight-2am

November 19, 2012 · Filed Under KQED Plus · Comment 

Due to overnight installation of new equipment, the feed of KQED Plus to DirecTV, Dish TV, and Astound Cable will be interrupted late Monday/early Tuesday apx midnight-2am. All 3 services will restore their signals as soon as the installation is complete.

This work should not affect Comcast Cable or Over the Air viewers.

early Tues 9/18: KQED Plus & KQET overnight OTA outages

September 17, 2012 · Filed Under KQED Plus, KQET · Comment 

(DT54.1 thru DT54.5, & DT25.1 thru DT25.3)
There will be overnight maintenance affecting both the KQEH and KQET transmitters. Work will start late Mon/early Tues at apx midnight, and may last as late as 6am. There will be periodic outages of both Over The Air (OTA) signals from both sites during this time.

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