late Thu 10/27-early Fri 10/28: KQED OTA off-air late night
(DT9.1, DT9.2, DT9.3, and KQED TV9 via some paid signal providers)
Sutro Tower will be performing software upgrades and maintenance late night Thurs 10/27/early morning 10/28. At some point between 12:30am and 2am early 10/28, KQED’s Over The Air (OTA) signal will need to be turned off, hopefully for no more than 30 minutes. OTA viewers, and any paid signal provider using our OTA signal will be affected. However, the duration of this outage is short enough that most tuners should have no problem restoring our signal once it is back on.
Comcast viewers, and viewers of our DT54s and DT25s, will not be affected by this event.
7/14-15 (& maybe 7/18) Sutro Tower work
Weather/fog/wind did NOT permit the Sutro Tower inspection work originally planned for last Saturday 7/09 (see post below). In addition, there is a day needed for installation of equipment. As a result, KQED is now scheduled to be on its auxillary antenna, for the safety of the climbing crew, both Thurs 7/14 & Fri 7/15, again weather/fog/wind permitting. They will start at 9am, plan to be done by 3pm each day. This work also might roll over into Mon 7/18.
This will affect some Over the Air viewers, who may need to rescan to restore their lock on our signal once the inpections are completed, and we return to our primary antenna at the top of the tower at the end of the afternoon. Cable will not be impacted in anyway.
Sat 7/09 Sutro Tower inspections
Weather/fog/wind permitting, Sutro Tower will be performing their annual antenna mechanical inspections Saturday, July 9th. They will start at 8am, plan to be done by 4pm, and hope to have this completed in one day.
KQED will need to switch to our Auxillary antenna (midway down the tower) during the inspections, for the safety of the climbing crew. This will affect some Over the Air viewers, who may need to rescan to restore their lock on our signal once the inpections are completed, and we return to our primary antenna at the top of the tower at the end of the afternoon. Cable will not be impacted in anyway.
7/01: KQET transmitter at reduced power
The transmitter for KQET DT25 (Salinas/Watsonville) will be operating at reduced power Friday 7/01 apx 9:30am-4:30pm to facilitate the safety of a maintenance crew doing a tower inspection. We hope to have the transmitter restored to full power no later than 5pm.
Comcast Cable customers should see no interruption in service. Other Cable, satellite, etc., service providers, and some Over the Air (OTA) viewers may experience reception issues while the transmitter is at reduced power. Most digital sets and converter boxes will also auto-restore the signal, but a OTA viewers may need to rescan if the duration of the outage becomes “too long” for their particular tuner.
6/30 KQED, KQED Plus & KQET status report
KQED-DT9 (San Francisco)
Fiber feeds to Comcast Cable, Astound Cable and AT&T U-verse normal. Over-the-Air (OTA) transmissions normal, operating at 98-100% power. 100% power = 710 kW.
KQED Plus-DT54 (San Jose)
Fiber feeds to Comcast Cable, DirecTV and Dish Network normal. OTA transmissions normal, operating at 98-100% power. 100% power = 290 kW.
KQET-DT25 (Watsonville/Monterey)
Fiber feeds to Comcast Cable normal. OTA transmissions normal, operating at 98-100% power. 100% power = 81 kW.
Transmitter Maintenance: KTEH 6/15 & KQET 6/17
Our KTEH (DT54) transmitter on Monument Peak will be down for maintenance on Wed. 6/15, starting around 2pm until 3pm. Our KQET (DT25) transmitter on Fremont Peak will be down for maintenance on Fri. 6/17, starting around 10:30am until 11:30am.
Comcast Cable customers should see no interruption in service. Other Cable, satellite, etc., service providers will restore their signals as soon as the transmitter is back up. Most digital sets and converter boxes will also auto-restore the signal, but a few Over the Air (OTA) viewers may need to rescan if the duration of the outage becomes “too long” for their particular tuner.
5/17: KQED, KTEH & KQET status reports
KQED-DT9 (San Francisco)
Fiber feeds to Comcast Cable, Astound Cable and AT&T U-verse normal. Over-the-Air (OTA) transmissions normal, operating at 98-100% power. 100% power = 710 kW.
KTEH-DT54 (San Jose)
Fiber feeds to Comcast Cable, DirecTV and Dish Network normal. OTA transmissions normal, operating at 98-100% power. 100% power = 290 kW.
KQET-DT25 (Watsonville/Monterey)
Fiber feeds to Comcast Cable normal. OTA transmissions normal, operating at 98-100% power. 100% power = 81 kW.
5/11: Comcast Cable viewers, 831 area
We are aware that Comcast customers in the Monterey/Pacific Grove area and in the San Luis Obispo area are having problems receiving KQED. So far, all the Comcast customers who have contacted us have been Basic Cable subscribers.
There is nothing wrong KQED’s outgoing signal. Please call Comcast to report the problem, tell them the only complaints KQED has received so far are from Comcast Basic Cable subscribers in those two localized areas, and that our outgoing signal is fine.
We will also call from our end, but Paid Service Providers sometimes need to hear from a few of their own customers before they realize they have a localized equipment or feed problem that is not originating from the TV station in question. Also email tv@kqed.org, let me know you’re calling Comcast as well, so that we can track the issue from this end. Thanks!
1/26: KQED, KTEH & KQET status reports
KQED-DT9 (San Francisco)
Fiber feeds to Comcast Cable, Astound Cable and AT&T U-verse normal.
Over-the-Air transmissions normal, operating at 98-100% power. 100% power = 710 kW.
KTEH-DT54 (San Jose)
Fiber feeds to Comcast Cable, DirecTV and Dish Network normal.
Over-the-Air transmissions normal, operating at 98-100% power. 100% power = 290 kW.
KQET-DT25 (Watsonville/Monterey)
Fiber feeds to Comcast Cable normal.
Over-the-Air transmissions normal, operating at 98-100% power. 100% power = 81 kW.
12/29: KQED DT9 signal fully restored
KQED DT9′s OTA signal from Sutro Tower was restored at apx 3:35pm, at 50% power. After more repairs, the signal was restored to full power at apx 4:55pm.
Most digital tuners should have already restored our signal automatically, but a few viewers with older equipment may need to “manually add” the channel back into their line-up, or do a rescan to restore their tuner’s lock on our signal.
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