We are aware that some Comcast/Xfinity customers have lost access to local radio stations in the upper 900 channels, particularly KQED 88.5 Public Radio on channel 960. Comcast has begun another system-wide upgrade of their equipment.
It is our understanding that late last year some Xfinity customers received notices along with their bills that, in order to maintain some of their services, such as On Demand and/or the local radio stations, they would need to upgrade their settop boxes.
You will need to contact their customer service staff in order to discuss acquiring a newer box.
SMUD restored AC power at 2:05pm and KQEI was back at full power at 2:22pm on Thursday, October 24.
KQED Public Radio serving Sacramento/North Highlands on 89.3 FM is now broadcasting at just 45 Watts of power. KQED is investigating the cause of this morning’s total interruption but it appears that a back-hoe, not operated by KQED, accidentally severed its main power lines at the transmitter site. Live streaming for the Sacramento area was not affected — kqed.org/listen.
KQED/KQEI chief engineer Larry Wood reports that he has been able to draw on back-up power to bring the KQEI transmitter back on line at very reduced power which limits 89.3 FM reception. The station will not be operating at full power until the Sacramento Municipal Utility District restores the power line to the North Highlands transmitter site.