Thurs 8/02: KQEH & KQET audio issue resolved

August 2, 2012 · Filed Under KQED Plus, KQET · Comment 

Our engineers were able to resolve the Over the Air audio problem for our KQEH transmitter (DT54s) around 3:30pm this afternoon, and for our KQET transmitter (DT25s) by 3:45pm. Most receivers/converter boxes should automatically restore the audio, since they never lost our actual signal.

However, if anyone is still experiencing a lack of audio Over the Air, doing a rescan should solve the problem.

Thurs 8/02: audio issue for OTA 54s & 25s

August 2, 2012 · Filed Under KQED Plus, KQET · Comment 

We are aware that Over the Air (OTA) viewers are receiving video but no audio from our KQEH transmitter (DT54.1 through DT54.5) and from our KQET transmitter (DT25.1 through DT25.3). Engineers are working on the problem, but a repair time is not yet known.

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