late Thu 10/27-early Fri 10/28: KQED OTA off-air late night

October 27, 2011 · Filed Under KQED, KQED Plus · Comment 

(DT9.1, DT9.2, DT9.3, and KQED TV9 via some paid signal providers)
Sutro Tower will be performing software upgrades and maintenance late night Thurs 10/27/early morning 10/28. At some point between 12:30am and 2am early 10/28, KQED’s Over The Air (OTA) signal will need to be turned off, hopefully for no more than 30 minutes. OTA viewers, and any paid signal provider using our OTA signal will be affected. However, the duration of this outage is short enough that most tuners should have no problem restoring our signal once it is back on.
Comcast viewers, and viewers of our DT54s and DT25s, will not be affected by this event.

10/12: video stream issue for DT54.2 resolved

October 12, 2011 · Filed Under KQED Plus · Comment 

The video stream problem on DT54.2 was resolved around 3:45pm this afternoon.

10/12: sound but no picture on DT54.2

October 12, 2011 · Filed Under KQED Plus · Comment 

We are aware that DT54.2 (KQED TV9 programming) is currently transmitting sound, but no picture, while the other four programming streams on DT54 are fine. Our engineers are working on the problem. We apologize for the inconvenience, and appreciate your patience.



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