KQED DT9.1-9.3 / KQEH DT54.1-54.3 Outage

October 19, 2017 · Posted By Chris Hicks · Filed Under KQED, KQED Plus · Comments Off on KQED DT9.1-9.3 / KQEH DT54.1-54.3 Outage 

We are experiencing outages on the KQED DT9 and KQEH DT54 channels.

While we restore the broadcast, please tune to channel 30 (for 9) and 50 (for 54)

We appreciate your patience as we work to resolve the issue!

KQED 88.3 FM Santa Rosa site lost in fire

October 13, 2017 · Posted By Chris Hicks · Filed Under KQED Public Radio Sacramento, Radio · Comments Off on KQED 88.3 FM Santa Rosa site lost in fire 

*UPDATE: We have secured an alternate location and ordered equipment, we hope to be broadcasting within 2 weeks or less.

We have learned that KQED’s Santa Rosa broadcast transmitter on 88.3 FM has been destroyed in the Northern California fires. We are searching for an alternate transmitter site for a temporary installation. Meanwhile, if you are in the Santa Rosa and Sebastopol areas, hear KQED Public Radio live on the web: http://www.kqed.org/radio/listen/

Maintenance Outage Wed. 9/27 2:00PM

September 27, 2017 · Posted By Chris Hicks · Filed Under KQET · Comments Off on Maintenance Outage Wed. 9/27 2:00PM 

We will need to shutdown for maintenance on Wednesday 9/27 2:00PM

Please expect outages on the following:
OTA – KQET 25.1 / 25.2 / 25.3

Approximate time 90 Mins.

Thank you for your patience!

Radio Schedule Program Listings Outage

September 5, 2017 · Posted By Carol Cicerone · Filed Under KQED, KQED Public Radio Sacramento, Radio · Comments Off on Radio Schedule Program Listings Outage 

We are experiencing a temporary lack of daily schedule listings for our radio programs. Thank you for your patience as we get them back online.

Scheduled Maintenance 8/21-8/25

August 16, 2017 · Posted By Chris Hicks · Filed Under KQED, KQED Plus, TV · Comments Off on Scheduled Maintenance 8/21-8/25 

Next week, Sutro Tower will be switching most stations to their auxiliary antennas.

KQED TV will be at half power on the lower auxiliary antenna, this will affect some of our Over The Air viewers. Maintenance is scheduled on August 21-25 from 9am through 4pm daily.

Thank you for your patience!

Maintenance Outage Friday Morning 7/21

July 19, 2017 · Posted By Chris Hicks · Filed Under Uncategorized · Comments Off on Maintenance Outage Friday Morning 7/21 

We will be performing maintenance on Friday 7/21 midnight-5:00AM

Please expect outages on the following:
OTA – KQED 9.1 / 9.2 / 9.3
Dish – KQED 9

This will not affect:
Comcast Cable
Astound/Wave Cable
DirecTV

Thank you for your patience!

6/22-23 Ch9 & Ch54 Virtual ID issues

June 23, 2017 · Posted By Chris Hicks · Filed Under KQED, KQED Plus, KQET, TV · Comments Off on 6/22-23 Ch9 & Ch54 Virtual ID issues 

(DT9-1 thru 9-3, and DT54-1 thru 54-5)

KQED experienced a major technical issue with our Virtual ID info in our signals for DT9 and DT54, beginning apx 4pm Thursday 6/22, which was resolved apx 11am Friday 6/23.

As background, almost every TV station in the Bay Area now transmits on a frequency which is different from its old analog frequency. Each station’s TV signal contains “Virtual ID” instructions, which tell your TV to still label stations with their old numbers.

KQED’s Sutro Tower signal actually transmits on frequency “30” but the VID tells your TV to label it as “9”. KQED Plus’s signal from San Jose actually transmits on “50” but its VID tells your TV to label it as “54”. This is the feature that broke down yesterday afternoon.

Now that the issue is fixed at our end, many TVs will self-correct in anything from a few minutes to a couple hours. If your TV set has not yet returned our signals to 9 &/or 54, tune to 30 (for 9) &/or 50 (for 54). You should find our programming there. Let the TV sit on that channel for awhile. If it has not corrected after 2-3 hours, then you will need to do a rescan. Please refer to the owner’s manual for your TV for instructions on how to do that procedure.

Over the Air viewers of our KQET-25 signal were not affected by this issue, as KQET is one of the few stations that is actually still transmitting on the same frequency as before (25).

We apologize for the inconvenience caused, and thank you for your patience while we worked through this issue. If you have any further questions, please feel free to email us at: tv@kqed.org

KQED-FM, Sat 5/06-Sun 5/07: shift to auxiliary antenna

May 5, 2017 · Posted By Chris Hicks · Filed Under Radio · Comments Off on KQED-FM, Sat 5/06-Sun 5/07: shift to auxiliary antenna 

KQED-FM is likely to be operating on its auxiliary transmit antenna this Saturday and possibly Sunday as well. There will be workers redoing the tower light wiring on the tower that supports the KQED-FM main antenna. They have asked to begin work at 6AM and work the whole day on Saturday and finish on Sunday if necessary. This generally affects south bay listeners.

2/22/17: Fremont Peak tower transmissions, including KQET DT25

February 22, 2017 · Posted By Chris Hicks · Filed Under KQET, TV · Comments Off on 2/22/17: Fremont Peak tower transmissions, including KQET DT25 

(DT25.1 through 25.3)

Recent storms have taken out dozens of trees on Fremont Peak, which in turn have taken down power lines leading to the transmission tower located on the peak. It has been running on generators for several days, and regular trips are scheduled to re-fuel those generators with gas.

However, the truck has been blocked on at least two occasions already by more trees falling across the road, resulting in at least one interruption in Over the Air service when the generators ran out of gas before the road could be cleared. Occasional interruptions for stations transmitting from there, including KQET DT25, may continue to occur if more tree falls interfere with gas delivery.

loss of KQED 88.5 on channel 960 for some Comcast/Xfinity customers

February 13, 2017 · Posted By Chris Hicks · Filed Under KQED Public Radio Sacramento, Radio · Comments Off on loss of KQED 88.5 on channel 960 for some Comcast/Xfinity customers 

We are aware that some Comcast/Xfinity customers have lost access to local radio stations in the upper 900 channels, particularly KQED 88.5 Public Radio on channel 960. Comcast has begun another system-wide upgrade of their equipment.

It is our understanding that late last year some Xfinity customers received notices along with their bills that, in order to maintain some of their services, such as On Demand and/or the local radio stations, they would need to upgrade their settop boxes.

You will need to contact their customer service staff in order to discuss acquiring a newer box.

Next Page »

  • RSS FEED

    rss

    Subscribe to our blog feed and you'll never miss a post!


Sponsored by