early Thurs 9/29 1am-6am: planned KQET/DT25 outage

September 28, 2016 · Posted By Red Dana · Filed Under KQET · Comments Off on early Thurs 9/29 1am-6am: planned KQET/DT25 outage 

(DT25-1 through DT25-3)

Late Wed/early Thurs 9/29 1am, the KQET DT25 transmitter will be turned off for maintenance and electrical upgrades. The plan is that the signal should be restored at approximately 6am.

Most Over the Air TVs will automatically restore the signal once the transmitter is turned back on. However, a few viewers may need to do a rescan to re-acquire the signal.

Xfinity/Comcast viewers will not be affected by this work. Viewers of providers which use the Monterey signal as their source will be affected, but those providers should restore service shortly after we turn the transmitter back on.

early Mon 9/26: planned KQEH/DT54 Over the Air outage

September 25, 2016 · Posted By Red Dana · Filed Under KQED Plus · Comments Off on early Mon 9/26: planned KQEH/DT54 Over the Air outage 

UPDATE: This morning’s maintenance took place at 8:36am, with the signal restored at 8:45am.

(DT54-1 through DT54-5)

At some point early Monday morning Sept 26th (before 9am), the KQEH transmitter will be turned off for about 10 minutes for maintenance.

Because of the short duration, most TVs will automatically restore the signal once the transmitter is turned back on. However, a few viewers may need to do a rescan.

Xfinity/Comcast viewers and viewers of the DT9 and DT25 signals will not be affected by this work.

early Tues 9/13: KQEH DT54 (KQED Plus) planned overnight outage

September 12, 2016 · Posted By Red Dana · Filed Under KQED Plus · Comments Off on early Tues 9/13: KQEH DT54 (KQED Plus) planned overnight outage 

UPDATE: power was restored at 6:45am Tuesday. Most TVs will restore the channels automatically, but a few viewers may need to do a rescan.
– – – – – – – – – – – – – – – –

(DT54-1 through 54-5)
late Monday/early Tuesday 9/13

The DT54 Over the Air signal will be shut down early Tuesday 9/13 morning around 1am for electrical maintenance work on the transmitter tower. The signal should be restored sometime between 4am and 6am.

Most receivers will automatically re-acquire the signal once it is restored. A few viewers may need to do a rescan to recover all the stations which transmit from that tower.

This will not affect Comcast/Xfinity customers, or viewers of our DT9 or DT25 signals.

Mon 8/01: DT9 Over the Air PSIP outage (apx 8:30am-2:30pm)

August 1, 2016 · Posted By Red Dana · Filed Under KQED · Comments Off on Mon 8/01: DT9 Over the Air PSIP outage (apx 8:30am-2:30pm) 

RESOLVED: PSIP was restored at apx 2:30pm Monday. Our signal should be ID’g as 9-1, 9-2 & 9-3 again.
– – – – –
(DT9-1, 9-2 & 9-3)

BACKGROUND: the PSIP information line in our Over the Air signal stopped again this morning. So while we were still transmitting programming on our three channels, they were showing up as 30-1, 30-2, 30-3, rather than 9-1, 9-2, 9-3, until the signal was repaired again. Viewers can determine if this is a station issue by punching in channel “30”, and seeing if they find us there. However, the onscreen guide info will not be available until PSIP is restored, and the channel reverts to identifying itself as “9”.

Additional info for the curious: since the digital conversion several years ago, very few stations actually transmit on the old frequency that the channel number identified. The FCC didn’t want viewers to have to learn new numbers for all their local TV stations, so even tho TV stations now transmit on different frequencies from their analog days, a “Virtual ID” is sent as part of the PSIP info, which tricks your TV into labeling the new frequency with the old number. So, with our virtual ID currently not working, our signal is currently labeled with our Real Frequency (RF) number, which is 30.

And what does “PSIP” stand for? Program and System Information Protocol (the data line that includes the program guide info and the virtual ID for changing “30” into “9” as our channel number).

Mon 6/27: DT9 PSIP issue for Over the Air viewers

June 27, 2016 · Posted By Red Dana · Filed Under KQED · Comments Off on Mon 6/27: DT9 PSIP issue for Over the Air viewers 

RESOLVED: PSIP was restored at apx 2:50pm Monday. Our signal should be ID’g as 9.1, 9.2 & 9.3 again.
– – – – –
(DT9.1, 9.2 & 9.3)

Our Over the Air (OTA) signal for DT9 is still transmitting. However, we are aware that the PSIP information line in our OTA signal has stopped. Engineers are working to resolve the issue.

In the meantime, OTA viewers may be able to find the three channels at 30.1, 30.2 & 30.3 until the issue is fixed. However, the onscreen guide info will not be available until PSIP is restored, and the channel reverts to identifying itself as “9”.

Additional info for the curious: since the digital conversion several years ago, very few stations actually transmit on the old frequency that the channel number identified. The FCC didn’t want viewers to have to learn new numbers for all their local TV stations, so even tho TV stations now transmit on different frequencies from their analog days, a “Virtual ID” is sent as part of the PSIP info, which tricks your TV into labeling the new frequency with the old number. So, with the virtual ID currently not working, our signal is currently labeled with the Real Frequency number, which is 30.

And what does “PSIP” stand for? Program and System Information Protocol (the data line that includes the program guide info and the virtual ID for changing “30” into “9” as our channel number).

Mon 6/13: RESOLVED – KQED Plus (KQEH) Transmitter Off the Air (DT54.1 through 54.5)

June 13, 2016 · Posted By Red Dana · Filed Under KQED Plus · Comments Off on Mon 6/13: RESOLVED – KQED Plus (KQEH) Transmitter Off the Air (DT54.1 through 54.5) 

UPDATE: The signal was restored apx 5pm Monday. Most TVs will have recovered the signal on their own, but some viewers may need to do a rescan in order to re-acquire the signal.

– – – – – – – – – – – –

Our KQEH transmitter in the San Jose area has suffered a failure, and is off the air. Repairs are underway, but we do not yet have an estimated time for restoration of the signal.

This affects over the air viewers of the DT54 signal. It does not affect Comcast/Xfinity service. Other paid signal providers should be able to receive the KQED Plus signal from our San Francisco transmission.

Mon 5/09/16: KQEH DT54 planned short outages

May 6, 2016 · Posted By Red Dana · Filed Under KQED Plus · Comments Off on Mon 5/09/16: KQEH DT54 planned short outages 

(DT54-1 through 54-5)
Monday 5/09

The DT54 Over the Air signal will need to switch from main to auxiliary levels at some point Monday (most likely early afternoon) for the safety of the crew working on another station’s equipment on the tower, then back to the main antenna late-afternoon when work is completed. The change should be for a couple/few hours at most, and will involve two short outages when the two switches between antennas take place.

Most receivers will automatically re-acquire the signal for each switch. A few viewers may need to do a rescan to recover all the stations which transmit from that tower.

This will not affect Comcast/Xfinity customers, or viewers of our DT9 or DT25 signals.

KQED DT9: planned overnight outage, Over the Air early 5/04

May 3, 2016 · Posted By Red Dana · Filed Under KQED · Comments Off on KQED DT9: planned overnight outage, Over the Air early 5/04 

(DT9-1, 9-2, and 9-3)
Early Wed 5/04, beginning 12:30am

We will be shutting down our KQED DT9 Over the Air Sutro Tower (SF) transmission at apx. 12:30am early Wednesday May 4th, in order to install some new equipment. We expect to be back on the air between 4am-6am Wednesday morning.

Most receivers will automatically re-acquire the signal when it returns. A few viewers may need to do a rescan to recover all 3 channels.

4/17/16 – KQED Plus (DT54) Over the Air Issue: Virtual ID missing

April 18, 2016 · Posted By Red Dana · Filed Under KQED Plus · Comments Off on 4/17/16 – KQED Plus (DT54) Over the Air Issue: Virtual ID missing 

We are aware that many Over the Air (OTA) viewers are currently unable to tune in our channels on the usual DT54.1 through 54.5. This is due to a problem with our PSIP generator, which engineers hope to have repaired on Monday 4/18.

In the meantime, OTA viewers might be able to watch any of those 5 channels by punching in 50.1 through 50.5 temporarily.

Back when the big conversion from analog to digital broadcasting took place, the FCC decided that viewers should not need to memorize a new list of channel numbers, so even tho nearly every TV station in the country now broadcasts on a different frequency, each station includes a “virtual ID” code in its transmission that tricks TVs into renumbering the channels to their “old” designations. So, even tho KQED Plus is actually transmitted on frequency 50, the virtual ID normally is there to tell your TV to renumber it as 54.

Guide information will not be present until the full PSIP capabilities are restored, but many OTA viewers may be able to at least watch the programs in real time.

Tues 12/15: KQET DT25 signal restored

December 15, 2015 · Posted By Red Dana · Filed Under KQET · Comments Off on Tues 12/15: KQET DT25 signal restored 

(DT25.1, 25.2, 25.3)

The new part arrived this morning, was successfully installed, and our DT25 Over The Air signal restored apx 12:30pm. Due to the outage, some OTA viewers may need to do a rescan to re-acquire the DT25 signal. Paid provider services should have restored their signal by now as well.

Thanks for your patience, and for watching KQED (via KQET)!

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