Wed 11/30: planned momentary outages of DT54 over the air signal

November 29, 2016 · Posted By Red Dana · Filed Under KQED Plus · Comments Off on Wed 11/30: planned momentary outages of DT54 over the air signal 

(this is a continuation of the work originally announced for 11/28, which was not completed on Tuesday.)

At some point during the morning of Wednesday Nov. 30th, the KQEH transmitter will switch from its main antenna to the auxillary one, to allow for the safety of workers doing maintenance for another TV station on the tower. When work is completed, we will switch back to the main antenna.

These two switches will cause momentary outages for Over the Air viewers of Channel 54.1 through 54.5, and for viewers of any services using the DT54 signals as their source. Because of the short duration, most TVs will automatically restore the signal once the switches take place.

Xfinity/Comcast viewers and viewers of the DT9 and DT25 signals will not be affected by this work.

Tues 11/29: DT54 Over the Air Signal restored

November 29, 2016 · Posted By Red Dana · Filed Under KQED Plus · Comments Off on Tues 11/29: DT54 Over the Air Signal restored 

Repairs have been completed on today’s transmitter issue, and the signals for DT54.1 through 54.5 have been restored.

Tues 11/29: DT54 Over the Air signal currently down

November 29, 2016 · Posted By Red Dana · Filed Under KQED Plus · Comments Off on Tues 11/29: DT54 Over the Air signal currently down 

(DT54.1 through 54.5)

During the course of the work described below, which necessitated moving our outgoing signal from the main antenna to the auxillary antenna, the transmitter suddenly shut down.

As of 3:30pm Tues, we do not have an estimated time for repair and return of the Over the Air signals for DT54.1 through 54.5

Tues 11/29: planned momentary outages of DT54 Over the Air signal

November 23, 2016 · Posted By Red Dana · Filed Under KQED Plus · Comments Off on Tues 11/29: planned momentary outages of DT54 Over the Air signal 

(NOTE: this work was postponed from Mon 11/28 due to weather)

At some point late morning/early afternoon Tuesday November 29th, the KQEH transmitter will switch from its main antenna to the auxillary one, to allow for the safety of workers doing maintenance for another TV station on the tower. When work is completed, we will switch back to the main antenna.

These two switches will cause momentary outages for Over the Air viewers of Channel 54.1 through 54.5, and for viewers of any services using the DT54 signals as their source. Because of the short duration, most TVs will automatically restore the signal once the switches take place.

Xfinity/Comcast viewers and viewers of the DT9 and DT25 signals will not be affected by this work.

early Thurs 9/29 1am-6am: planned KQET/DT25 outage

September 28, 2016 · Posted By Red Dana · Filed Under KQET · Comments Off on early Thurs 9/29 1am-6am: planned KQET/DT25 outage 

(DT25-1 through DT25-3)

Late Wed/early Thurs 9/29 1am, the KQET DT25 transmitter will be turned off for maintenance and electrical upgrades. The plan is that the signal should be restored at approximately 6am.

Most Over the Air TVs will automatically restore the signal once the transmitter is turned back on. However, a few viewers may need to do a rescan to re-acquire the signal.

Xfinity/Comcast viewers will not be affected by this work. Viewers of providers which use the Monterey signal as their source will be affected, but those providers should restore service shortly after we turn the transmitter back on.

early Mon 9/26: planned KQEH/DT54 Over the Air outage

September 25, 2016 · Posted By Red Dana · Filed Under KQED Plus · Comments Off on early Mon 9/26: planned KQEH/DT54 Over the Air outage 

UPDATE: This morning’s maintenance took place at 8:36am, with the signal restored at 8:45am.

(DT54-1 through DT54-5)

At some point early Monday morning Sept 26th (before 9am), the KQEH transmitter will be turned off for about 10 minutes for maintenance.

Because of the short duration, most TVs will automatically restore the signal once the transmitter is turned back on. However, a few viewers may need to do a rescan.

Xfinity/Comcast viewers and viewers of the DT9 and DT25 signals will not be affected by this work.

early Tues 9/13: KQEH DT54 (KQED Plus) planned overnight outage

September 12, 2016 · Posted By Red Dana · Filed Under KQED Plus · Comments Off on early Tues 9/13: KQEH DT54 (KQED Plus) planned overnight outage 

UPDATE: power was restored at 6:45am Tuesday. Most TVs will restore the channels automatically, but a few viewers may need to do a rescan.
– – – – – – – – – – – – – – – –

(DT54-1 through 54-5)
late Monday/early Tuesday 9/13

The DT54 Over the Air signal will be shut down early Tuesday 9/13 morning around 1am for electrical maintenance work on the transmitter tower. The signal should be restored sometime between 4am and 6am.

Most receivers will automatically re-acquire the signal once it is restored. A few viewers may need to do a rescan to recover all the stations which transmit from that tower.

This will not affect Comcast/Xfinity customers, or viewers of our DT9 or DT25 signals.

Mon 8/01: DT9 Over the Air PSIP outage (apx 8:30am-2:30pm)

August 1, 2016 · Posted By Red Dana · Filed Under KQED · Comments Off on Mon 8/01: DT9 Over the Air PSIP outage (apx 8:30am-2:30pm) 

RESOLVED: PSIP was restored at apx 2:30pm Monday. Our signal should be ID’g as 9-1, 9-2 & 9-3 again.
– – – – –
(DT9-1, 9-2 & 9-3)

BACKGROUND: the PSIP information line in our Over the Air signal stopped again this morning. So while we were still transmitting programming on our three channels, they were showing up as 30-1, 30-2, 30-3, rather than 9-1, 9-2, 9-3, until the signal was repaired again. Viewers can determine if this is a station issue by punching in channel “30”, and seeing if they find us there. However, the onscreen guide info will not be available until PSIP is restored, and the channel reverts to identifying itself as “9”.

Additional info for the curious: since the digital conversion several years ago, very few stations actually transmit on the old frequency that the channel number identified. The FCC didn’t want viewers to have to learn new numbers for all their local TV stations, so even tho TV stations now transmit on different frequencies from their analog days, a “Virtual ID” is sent as part of the PSIP info, which tricks your TV into labeling the new frequency with the old number. So, with our virtual ID currently not working, our signal is currently labeled with our Real Frequency (RF) number, which is 30.

And what does “PSIP” stand for? Program and System Information Protocol (the data line that includes the program guide info and the virtual ID for changing “30” into “9” as our channel number).

Mon 6/27: DT9 PSIP issue for Over the Air viewers

June 27, 2016 · Posted By Red Dana · Filed Under KQED · Comments Off on Mon 6/27: DT9 PSIP issue for Over the Air viewers 

RESOLVED: PSIP was restored at apx 2:50pm Monday. Our signal should be ID’g as 9.1, 9.2 & 9.3 again.
– – – – –
(DT9.1, 9.2 & 9.3)

Our Over the Air (OTA) signal for DT9 is still transmitting. However, we are aware that the PSIP information line in our OTA signal has stopped. Engineers are working to resolve the issue.

In the meantime, OTA viewers may be able to find the three channels at 30.1, 30.2 & 30.3 until the issue is fixed. However, the onscreen guide info will not be available until PSIP is restored, and the channel reverts to identifying itself as “9”.

Additional info for the curious: since the digital conversion several years ago, very few stations actually transmit on the old frequency that the channel number identified. The FCC didn’t want viewers to have to learn new numbers for all their local TV stations, so even tho TV stations now transmit on different frequencies from their analog days, a “Virtual ID” is sent as part of the PSIP info, which tricks your TV into labeling the new frequency with the old number. So, with the virtual ID currently not working, our signal is currently labeled with the Real Frequency number, which is 30.

And what does “PSIP” stand for? Program and System Information Protocol (the data line that includes the program guide info and the virtual ID for changing “30” into “9” as our channel number).

Mon 6/13: RESOLVED – KQED Plus (KQEH) Transmitter Off the Air (DT54.1 through 54.5)

June 13, 2016 · Posted By Red Dana · Filed Under KQED Plus · Comments Off on Mon 6/13: RESOLVED – KQED Plus (KQEH) Transmitter Off the Air (DT54.1 through 54.5) 

UPDATE: The signal was restored apx 5pm Monday. Most TVs will have recovered the signal on their own, but some viewers may need to do a rescan in order to re-acquire the signal.

– – – – – – – – – – – –

Our KQEH transmitter in the San Jose area has suffered a failure, and is off the air. Repairs are underway, but we do not yet have an estimated time for restoration of the signal.

This affects over the air viewers of the DT54 signal. It does not affect Comcast/Xfinity service. Other paid signal providers should be able to receive the KQED Plus signal from our San Francisco transmission.

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