Shirlee Zane

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Sonoma Co. Supervisor Takes Issue with Kaiser over Mental Health Services

(Ted Eytan/Flickr)

(Ted Eytan/Flickr)

This is Part 1 of a series on issues surrounding Kaiser Permanente’s mental health services.

Sonoma County Supervisor Shirlee Zane is frustrated with Kaiser Permanente.

“Kaiser better change the way they do business when it comes to mental health services.” — Shirlee Zane, Sonoma Co. Supervisor

“I can tell you I have heard a lot of stories within the last few days about these types of incidents over and over again,” she says, “of people who were so wronged by their treatment, by either being referred out of the system or by saying, ‘We don’t have the appointments.'”

She’s referring to allegations of long delays for mental health services at Kaiser Permanente, accusations the health plan has been dealing with for several years. Now, Zane is trying to leverage a very personal tragedy — the suicide of her husband — into pressing Kaiser on reforming its mental health practices. Continue reading