Invoice

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No Obamacare Invoice? Keep Trying to Pay But Don’t Worry, Says Covered California

No one knows just how many Californians have not yet received their insurance invoice. Insurers say they have added staff to deal with large volume of new enrollees. (Getty Images)

The deadline to pay your premium for a health insurance plan bought through Covered California, the state’s Obamacare marketplace, has been extended to Jan 15. While insurance went into effect Jan. 1 for those who enrolled, you must pay the first month’s premium by Jan. 15 or you you will not be covered.

“If there was a good faith effort by an enrollee to start an application by Dec 23, everyone is honoring that,”- Covered California spokesperson Anne Gonzalez

As that date fast approaches, some enrollees who are well aware of the deadline and are ready, willing, and able to pay have been experiencing a problem: they can’t because their insurance company hasn’t sent them an invoice yet.

Until this week, this was my situation. I waited well over a month between the time I enrolled in a plan through Covered California and the insurance company I selected — Kaiser — sent me an invoice. I kept checking with Kaiser, and they kept telling me they had yet to receive the information from Covered California. And Covered California kept telling me to keep checking with Kaiser. Continue reading