Adrienne Kristine has nothing but praise for San Francisco cab drivers. “Maybe it's because I'm disabled and have a rather large walker to carry that the dispatchers treat me with kindness,” Kristine wrote in a comment on The Bay Citizen’s … Continue reading »

As The Bay Citizen reported last week, a total of 1,733 complaints against taxi drivers were registered with San Francisco's 311 complaint line last fiscal year. That represents a 13 percent increase in gripes over the previous fiscal year and it's … Continue reading »

by Zusha Elinson, The Bay Citizen San Francisco taxi drivers routinely flout the law by refusing rides, declining to take credit cards, charging unauthorized fees, speeding, smoking, and talking and texting on cellphones while driving, according to a year’s worth … Continue reading »