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	<title>Comments on: Is Earthlink Going to Hell in a (Virtual) Handbasket?</title>
	<link>http://blogs.kqed.org/joshkornbluth/2006/07/25/is-earthlink-going-to-hell-in-a-virtual-handbasket/</link>
	<description>Josh\'s blog on life, his TV series and everything in between</description>
	<pubDate>Wed, 03 Dec 2008 21:19:57 +0000</pubDate>
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		<title>By: sue</title>
		<link>http://blogs.kqed.org/joshkornbluth/2006/07/25/is-earthlink-going-to-hell-in-a-virtual-handbasket/#comment-10847</link>
		<dc:creator>sue</dc:creator>
		<pubDate>Wed, 16 Aug 2006 09:43:45 +0000</pubDate>
		<guid>http://blogs.kqed.org/joshkornbluth/2006/07/25/is-earthlink-going-to-hell-in-a-virtual-handbasket/#comment-10847</guid>
		<description>ditto on the hell of trying to get the "bundled" service from earthlink.... my mind is reeling..... how can they run a business this way? no one seems to know whaat anyone else is doing about anything.</description>
		<content:encoded><![CDATA[<p>ditto on the hell of trying to get the &#8220;bundled&#8221; service from earthlink&#8230;. my mind is reeling&#8230;.. how can they run a business this way? no one seems to know whaat anyone else is doing about anything.</p>
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		<title>By: Josh Kornbluth</title>
		<link>http://blogs.kqed.org/joshkornbluth/2006/07/25/is-earthlink-going-to-hell-in-a-virtual-handbasket/#comment-10846</link>
		<dc:creator>Josh Kornbluth</dc:creator>
		<pubDate>Thu, 27 Jul 2006 18:03:24 +0000</pubDate>
		<guid>http://blogs.kqed.org/joshkornbluth/2006/07/25/is-earthlink-going-to-hell-in-a-virtual-handbasket/#comment-10846</guid>
		<description>Dave, so wonderful of you to write in!  I was just sitting down to try to reach someone again at Earthlink, as they had told me they were "escalating" my problem to the "engineers" and that I'd hear back within 48 hours -- and I haven't yet heard back from them.

If you have any way that I could get a solution to my problem -- that many messages "disappeared" from the server before I could download them -- I would be incredibly grateful.</description>
		<content:encoded><![CDATA[<p>Dave, so wonderful of you to write in!  I was just sitting down to try to reach someone again at Earthlink, as they had told me they were &#8220;escalating&#8221; my problem to the &#8220;engineers&#8221; and that I&#8217;d hear back within 48 hours &#8212; and I haven&#8217;t yet heard back from them.</p>
<p>If you have any way that I could get a solution to my problem &#8212; that many messages &#8220;disappeared&#8221; from the server before I could download them &#8212; I would be incredibly grateful.</p>
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		<title>By: Dave C.</title>
		<link>http://blogs.kqed.org/joshkornbluth/2006/07/25/is-earthlink-going-to-hell-in-a-virtual-handbasket/#comment-10845</link>
		<dc:creator>Dave C.</dc:creator>
		<pubDate>Tue, 25 Jul 2006 21:32:49 +0000</pubDate>
		<guid>http://blogs.kqed.org/joshkornbluth/2006/07/25/is-earthlink-going-to-hell-in-a-virtual-handbasket/#comment-10845</guid>
		<description>Hi Josh, I write &lt;a href="http://blogs.earthlink.net" rel="nofollow"&gt;Earthling&lt;/a&gt;, EarthLink's blog, and I'm sorry to read about all of the problems. As much as I'd like to say you've stumbled on to our clever plan to get our customers to enjoy the outdoors more, it sounds more like an unfortunate set of circumstances that add up to a pretty unpleasant experience overall. Thanks for your patience.

Has everything been straightened out?</description>
		<content:encoded><![CDATA[<p>Hi Josh, I write <a href="http://blogs.earthlink.net" rel="nofollow">Earthling</a>, EarthLink&#8217;s blog, and I&#8217;m sorry to read about all of the problems. As much as I&#8217;d like to say you&#8217;ve stumbled on to our clever plan to get our customers to enjoy the outdoors more, it sounds more like an unfortunate set of circumstances that add up to a pretty unpleasant experience overall. Thanks for your patience.</p>
<p>Has everything been straightened out?</p>
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