Bistro Vis à Vis: Restaurant Info

Bistro Vis à Vis: Restaurant Info + Video | reviews | full episode video

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Location: Map
282 Bon Air Center
Greenbrae/Larkspur, CA 94904

Parking: Free lot

Phone: (415)925-4370
Email: info@bistrovisavis.com
Website: bistrovisavis.com
Facebook: Bistro Vis à Vis
Twitter: N/A

Restaurant Owner: Soo Young/ Erich Lichtblau
Executive Chef: Soo Young
Pastry Chef: N/A

Type of Cuisine: Contemporary American
Signature Dishes: Capellini with Lobster Roe Emulsion, Baby Octopus and Wild Shrimp; Panko-crusted Halibut with Baby Artichoke, Yuzu Aioli and Truffled Shallot Vinaigrette; Fish Tacos; Salmon-stuffed Squash Blossoms (in season)

Vegetarian Options: 3+ items
Alcohol Served: Beer & wine
Corkage Fee: $25
Bottle Limit: 1

Restaurant Hours: (there is a break in service 4:00pm-5:00pm)
Monday: 10:30am-4:00pm
Tuesday: 10:30am-9:00pm
Wednesday: 10:30am-9:00pm
Thursday: 10:30am-9:00pm
Friday: 10:30am-9:30pm
Saturday: 10:30am-9:30pm
Sunday: 10:30am-9:00pm

Meals Served: Lunch, Brunch, Dinner
Prix Fixe Menu: N/A
Take-Out: Yes
Delivery: No
Average Dinner Price Range (Per person, full meal, tax, 15% gratuity, w/o alcohol): $35-$60
Average Lunch/Brunch Price Range (Per person, full meal, tax, 15% gratuity, w/o alcohol): under $15
Payment Options: Cash, Visa, MasterCard
Accept Reservations: Yes
Do you accept reservations through OpenTable.com? Yes
Need Reservations: No
How far in advance should reservations be made? Anytime

Accommodations for Children: Kid-friendly
Dining Style: Business casual
Disabled Access: Yes
Restaurant Size: Medium (30-100 seats)
Accommodate Groups (10+): Yes
Private Dining Room: No
Tables with Scenic Views: No
Outdoor Dining: Yes
Entertainment: No

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  • Don O’Shei

    We love Vis a Vis. We’ve been there probably 50 times. The food is amazing and Soo is our favorite. We go almost every week and take all our out of town friends.

    Don and Leslie

  • David Conner

    I watched the Check Please episode in total amazement. The female owner of this restaurant is completely rude and abusive. Her insulting behavior towards customers is a frequent topic in online reviews. I would caution anyone considering this place not to subject yourself to such treatment and not to enable such treatment towards others.

  • Peter Andrews

    Having worked in Marin for years I would have loved to tell countless entitled, unreasonable, and downright abusive customers to eff off. Go Soo!

  • Peter Andrews

    Having worked on Marin for decades there have been countless unreasonable, entitled, and abusive customers I would love to have told to eff off. Having witnessed one of them dispatched by Soo to the applause of other customers, including me, I wish I had had the authority (and cajones) to do the same.

  • David Conner

    Unfortunately, the rude and abusive behavior at this restaurant is not confined to bad customers. It is also directed at perfectly polite customers. I have dined at thousands of restaurants and never had a problem or have seen the kind of horrible conduct exhibited at this place. Someone who exhibits this behavior or approves of it is seriously in need of help.

  • David Conner

    No question there are some bad customers. However, Soo directs her insults, rudness and abuse at perfectly polite customers who have done nothing wrong. If you ever had the misfortune to witness such an episode, you would agree that no sane person would approve of or tolerate such behavior and certainly no sane person would encourage it.

  • Peter Andrews

    Are we talking about the same restaurant? I have dined there at least twice a month for over a year and despite the fact that the place is packed the chef has always come over and greeted everyone- most of whom obviously know and her thinks she’s amazing.

  • Kate

    Where do I even begin? To put things lightly, the service
    was awful.

    4/4 orders came out wrong. One of them came out stone cold,
    missing a key ingredient. And to address these problems, we had to get up from
    our table multiple times to track down our waiter, or speak directly to the
    kitchen.

    Every single order came out wrong, missing multiple side
    dishes, with multiple dishes cooked completely wrong. It took us a few
    arguments and trips to the kitchen to get things right.

    But the worst part is yet to come. A waitress who had
    previously helped our waiter serve us food came out towards the end of our
    meal, and began apologizing for our young waiter – explaining that he’s young
    and clearly inexperienced. She threw him under the bus, ranting about how
    “this is the problem with twenty-somethings in Marin” because they
    think they’re so “entitled, driving their parents’ nice cars and living at
    home with their rich families.”

    Well my jaw literally dropped, as I was stunned at her
    excuse for the earlier events. Sooooo many things are wrong with her response.
    Let me count the ways.

    First, she was bad mouthing a fellow colleague, who was our
    primary waiter. Sure, he messed some things up, but he certainly didn’t deserve
    another waitress telling us about how bad he was at his job. Incredibly
    unprofessional.

    Second, this wasn’t all his fault. The kitchen messed up on
    some things, and actually, SHE messed up when she told us that she’d get the
    bananas cooking, and then ten minutes later, my mom had to tell the kitchen to
    start cooking them.

    But what really gets me is that her generalized, incorrect,
    and offensive insult encompassed me. I’M a 22 year old living at my parents
    house in Marin County, after graduating from college six months ago, I have a
    full time job in public relations and consulting, and am moving to Boston in
    January. Not only was this waitress bad mouthing her colleague, but she was
    also bad mouthing HER CUSTOMER.

    I was absolutey shocked, and couldn’t even think of a
    response I was so taken aback. Luckily, my dad spoke up saying “wellll I
    don’t think you can say that about all twenty-somethings in Marin, since my
    daughter whose sitting right here lives at home and she’s doing quite
    well.”

    Instead of apologizing, the waitress continues on to say
    “okay well, you’re right, only some twenty-somethings in Marin are like
    that.” The nerve. Not only has your service been absolute sh*t, not only
    have you thrown our waiter under the bus behind his back, not only have you
    made up an excuse for the all the mistakes that’ve happened when you really
    should’ve just taken responsibility and apologized and offered us a massive
    discount, but then you offensively stereotyped and generalized an entire
    population, which includes your customer.

    I’m fuming at this point. Our young waiter comes over a few
    minutes later, not realizing that he’s been bad mouthed by his colleague, and
    apologizes a few more times, and says he will be paying for our whole meal out
    of his own pocket. Because he has done the right thing by apologizing profusely
    and offering to pay, my anger has completely switched from him to her. Clearly,
    he is the more advanced, intelligent and NOT entitled waiter. She should be the
    one paying from her pocket for that ridiculous attempt at an
    “apology.”

    Of course, we couldn’t leave without paying, so we left $60
    and walked away. I advise you to walk away as well – Don’t eat here unless you
    want to be shocked, insulted and screwed over. Absolutely the most offensive
    experience I’ve ever had at a restaurant.

  • Kate

    Yep – happened to me today. Unbelieveable.

  • Pt Taken

    We were so shocked by how good this was we went twice in four days. My partner is French and he thought the duck confit was the best he had ever had. The chef even took time to recommend wines for us the second time, recognizing us from our visit. A stunning experience. Well worth the drive from Sausalito.