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	<title>Comments on: Oliveto Café &amp; Restaurant: Reviews</title>
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	<link>http://blogs.kqed.org/checkplease/2009/04/16/oliveto-cafe-restaurant-reviews/</link>
	<description>regular people review Bay Area restaurants</description>
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		<title>By: Annette Bremner</title>
		<link>http://blogs.kqed.org/checkplease/2009/04/16/oliveto-cafe-restaurant-reviews/comment-page-1/#comment-674</link>
		<dc:creator>Annette Bremner</dc:creator>
		<pubDate>Fri, 24 Apr 2009 06:55:35 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.kqed.org/checkplease/?p=1586#comment-674</guid>
		<description>I used to dine at Oliveto several times a year, but about 4 years ago, I took an old friend to lunch there to celebrate her birthday.  I had previously truly enjoyed every experience there, excepting the noise level, but after that day, I&#039;ve never been back.

While the food was good, the service was so desultory and inefficient -- and rude, I&#039;ve never been back.  It&#039;s off my list.  If I&#039;m going to pay a lot of money for a dining experience, I expect good food and exemplary service.  The waiter argued with me regarding my order; my companion confirmed my order for him, but he argued with her too.

He dropped items on the table and never checked in to see if we wanted something else -- more water, bread...nothing.  And he loitered in the back, but within view  -- the restaurant was almost empty, as it was a late lunch.  There were two servers for 6 or 8 tables of 2 to 4.  Not a busy service time.

I complained to the hostess about the service, making clear that the food was not the issue, on the way out, and while she seemed sympathetic, I had no indication that she would  feel compelled to report the issue to the managers.

Until I have confirmation that the service has improved, I most certainly won&#039;t return, either downstairs, where I had also received fairly poor and disinterested and almost unfriendly service, and certainly not upstairs, where I don&#039;t intend to pay high prices for such poor service.  Maybe it&#039;s changed, but until I know it has, my dollars will go elsewhere.  The front of the house surely needed improvement on my visit; sounds like they haven&#039;t quite fixed that.</description>
		<content:encoded><![CDATA[<p>I used to dine at Oliveto several times a year, but about 4 years ago, I took an old friend to lunch there to celebrate her birthday.  I had previously truly enjoyed every experience there, excepting the noise level, but after that day, I've never been back.</p>
<p>While the food was good, the service was so desultory and inefficient &#8212; and rude, I've never been back.  It's off my list.  If I'm going to pay a lot of money for a dining experience, I expect good food and exemplary service.  The waiter argued with me regarding my order; my companion confirmed my order for him, but he argued with her too.</p>
<p>He dropped items on the table and never checked in to see if we wanted something else &#8212; more water, bread&#8230;nothing.  And he loitered in the back, but within view  &#8212; the restaurant was almost empty, as it was a late lunch.  There were two servers for 6 or 8 tables of 2 to 4.  Not a busy service time.</p>
<p>I complained to the hostess about the service, making clear that the food was not the issue, on the way out, and while she seemed sympathetic, I had no indication that she would  feel compelled to report the issue to the managers.</p>
<p>Until I have confirmation that the service has improved, I most certainly won't return, either downstairs, where I had also received fairly poor and disinterested and almost unfriendly service, and certainly not upstairs, where I don't intend to pay high prices for such poor service.  Maybe it's changed, but until I know it has, my dollars will go elsewhere.  The front of the house surely needed improvement on my visit; sounds like they haven't quite fixed that.</p>
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