Tag: servers

What Makes A Great Waiter Great?

What Makes A Great Waiter Great?

| May 14, 2010 | 9 Comments

What the hell does it take to get a great waiter in this town? I have had so few. The only answer I could come up with is this:

Luck. Pure, unholy luck.

It doesn’t seem to matter much what type of venue you are patronizing. High end restaurants are no guarantee of great service, though one’s expectations are higher when there.

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Service Rules

Service Rules

| January 5, 2010 | 2 Comments

In late October, as part of his start-up chronicle for the New York Times’s You’re The Boss blog, Bruce Buschel posted what he called “a modest list of dos and don’ts” for servers at the Bridgehampton, N.Y. seafood restaurant he’s opening on April Fool’s Day. He included the above nuggets, along with 96 others. Far from “modest,” the list, laid out in two parts, touched off frantic comment-slinging in New York Times-land.

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